ROLE SUMMARY:

Looking for a job or trying to switch?
If you are ambitious about what you do and are seeking growth. Then join us now! The incumbent shall be responsible for the end-to-end recruitment and selection programs for the company. you will be responsible for finding, recruiting, hiring and retaining talented candidates. The incumbent oversees the relationship with the all departments to fulfil the recruitment need

DUTIES AND RESPONSIBILITIES:

• Plan, assist and execute end-to-end recruitment processes to ensure a positive experience for the candidate too
• Ensure smooth coordination with the Line Manager/ Head of the department to fill in the vacant position within specified ‘Time to Fill”
• Create and post new job requisitions
• Ensure close coordination with the candidates throughout the process to know about the clear expectations of both parties, Candidate and Line manager too
• Source qualified candidates for International and Local positions via job sites, online channels, such as LinkedIn and other professional networks
• Maintain accurate tracking of candidate on “Applicant tracking sheet” for International and national positions
• Proper folder creation on official company’s tool against each vacant position for batch creation and sharing with the concerned Line manager as per the process
• Create job descriptions and interview questions that reflect the requirements for each position
• Plan interview and selection procedures, including screening calls, assessments, and in-person interviews
• Keep record of all forms, tests/ questionnaires utilized throughout the talent acquisition and onboarding process to share with concerened Line manager and Line manager

JOB SPECIFICATIONS:

• Master/Bachelor's Degree in Business administration majors; Human resources, Marketing from accredited university
• Must have done internship in relevant role
• Knowledge of Applicant Tracking Systems would be a plus
• Experience or knowledge of using LinkedIn Talent Solutions to proactively source candidates would be a plus
• Strong verbal and written communication skills is mandatory

KEY PERFORMANCE INDICATORS:

• Time to fill
• Onboarding and orientation
• Optimization and transformation in international/local hiring process
• Connection building

CONTACT WITH OTHERS:

• INTERNAL    :   Every Dept. in the origination
• EXTERNAL    :  

LOCATION

• Corporate Office, I-9/3 Islamabad

APPLY NOW

• at careers@zetatech.com.pk

ROLE SUMMARY:

The job responsibility will be to achieve target through your team within an assigned time period, managing and mentoring the commercial team. The person in this role must have good eyes on the current trends and future forecasting of the market, directs the department accordingly and devise the strategy to increase overall company growth through sales.

DUTIES AND RESPONSIBILITIES:

• Setting up strategies to attain set margins and drive business
• Setting SMART sales targets with Go and Get It” Attitude & achieving annual margins sets by the company
• Finding new destinations where company can have strategic advantage through management contacts
• Acquiring information of possible prospective customers and analyzing the available information against company’s standards and offerings
• Develop relationships with key buyers/customers & inculcate same approach to achieve the same relationship
• Present Innovative ideas that suggests new service offerings, leading to new and improved revenue opportunities for the business as well as a competitive advantage
• Conducts proactive sales activities, including pre and post-sales service requirements
• Imparting relevant field knowledge among the team
• Team involvement in all departmental activities including planning, execution and follow up
• Developing the sales culture of putting in hard grind day in day out
• Ensure continuous products development with competitive edge
• Ensure close coordination with relevant departments for smooth management of business processes
• Accept responsibility for success and failures
• Significant understanding of business decisions
• Clearly communicates what is expected from team members

JOB SPECIFICATIONS:

• Masters Bachelor’s in Business from an accredited university.
• 6 years of relevant experience.
• A2P Messaging market knowledge is a plus, especially in MENA & Europe region
• He/she should be a sales champion themselves and must have the required personality to get 100% out of his/her team.
• The candidate should have a clear understanding of running a high performance sales team.
• Excellent command on MS Office suite

KEY PERFORMANCE INDICATORS:

• Sales Forecasting
• Target achievement
• YOY/MOM Revenue & Margin growth
• Team management
• Analytical Skills

CONTACT WITH OTHERS:

• INTERNAL    :   NOC, Finance, Admin, HR
• EXTERNAL    :  AM’s & NOC Department of customers/Suppliers

LOCATION

• Corporate Office, I-9/3 Islamabad

APPLY NOW

• at careers@zetatech.com.pk

ROLE SUMMARY:

The incumbent shall be responsible to assist Senior Executive-Compensation & Benefits in planning, designing, implementation and compliance of compensation & benefits program. Maintaining accurate and timely record of Comp & benefits program.

DUTIES AND RESPONSIBILITIES:

• Assist in smooth processing, execution and data maintenance of Group Health & Insurance programs
• Update details of new joiners on EOBI portal
• Maintain employee attendance record as per the company’s policy & procedure
• Maintain employee files in hard & soft copy
• Maintain record of all Comp & Ben programs in hard and soft copy with zero error
• Manage and maintain accurate record of OPD claims while ensuring compliance of company’s OPD policy
• Researches and compares incentive/benefits plans offered by demographically comparable organizations, makes recommendations for improvements
• Assessment of the employees' needs by means of different elevation methods and techniques
• Assist in monthly payroll data and compliance to the EOBI
• Assist in conducting employee satisfaction surveys
• Performs other related duties as assigned
• Performs other major/minor tasks as per the job need or instructed by the line manager
• Coordinate with Finance department to ensure smooth coordination and accuracy in company’s financial data/reports

JOB SPECIFICATIONS:

• Masters or Bachelor’s degree in HR from an accredited university
• 3-6 years of experience in IT/Telecommunication industry at similar capacity
• Professional level command on MS Office
• knowledge of workforce management portals/tools
• flexible to work with cross-cultural teams and in different time zones
• Excellent interpersonal, presentation and analytical skills
• Critical thinking approach and team player is a must

CONTACT WITH OTHERS:

• INTERNAL    :   All departments as per need
• EXTERNAL    :  Third parties (i.e. insurance companies, EOBI & Social Security institutes, PASHA)

LOCATION

• Corporate Office, I-9/3 Islamabad

APPLY NOW

• at careers@zetatech.com.pk

ROLE SUMMARY:

The incumbent shall be primarily responsible to work revamping the finance function by implementing an off the shelf or bespoke accounting system fully integrated with existing softwares. He/she will be required to review the business processes and prepare detailed document with complete structure for overall finance organization and CRM to track KPIs. Preparing a detailed RFP/RFQ in first three months to source or onboard a software solution that best fit the organization needs. Responsible to track the project time line for test run and go live.

DUTIES AND RESPONSIBILITIES:

• Preparing design structure and transaction flow charts after taking feedback from the teams
• Working closely with stakeholders to understand the system integrations requirement
• Preparing need assessment document with objective to have efficient process with reliable and timely reporting
• Preparing detailed budgets for the required resources, presenting the same to management for approval
• Preparing detailed RFP/RFQ/EOI document for technology partners
• Preparing a scoring model to evaluate that RFP/RFQ/EOI to find out the best fit solution
• Comparing the submitted proposals on cost & quality metrics
• Working as bridge between end user and technology partner to smoothly deliver the project
• Managing and documenting the test run and training the users
• Managing, documenting and solving the post implementation issues
• Work as transformation partner for continuous improvement in the system

JOB SPECIFICATIONS:

• Masters/Bachelor’s degree (preferably in Finance or IT), ACA, ACMA or ACCA
• Must have overall 4-5 years of software implementations, solving pre and post implementation issues
• Tech-savy and fascinated to learn how to translate business processes and requirements to bring operational synergies
• Wellversed with integration of different plateforms through APIs
• Hands-on with advanced level knowledge of different tools and methodologies used in implementations
• Good written communications skills with proven track record of document/policy write up
• Good listener with the ability to critically evaluate a business process
• Confident to work with senior management
• Excellent time management skills to meet deadlines
• Proactive, team player dynamic, encouraging and not afraid to be outside of comfort zone.
• Excellent command on MS Office suite

KEY PERFORMANCE INDICATORS:

• All deadlines should be met with high quality
• Timely escalation of issues with a proactive approach
• Analyze the existing business process, work diligently to achieve operational excellence across the organization

LOCATION

• Corporate Office, I-9/3 Islamabad

APPLY NOW

• at careers@zetatech.com.pk

ROLE SUMMARY:

The Senior software developer- JAVA is to design, implement, test and maintain new or existing software-based systems. You need to adapt easily to change, be open to learning new technologies and train/mentor other members of the team.
Knowledge of Java, C++, OOP, Design Patterns, Clean Code, Refactoring, and Unit Testing, Spring Boot, Kafka, RabbitMq, Redis, MemCache, Postgresql, ElasticSearch, MongoDB

JOB SPECIFICATIONS:

• Degree in Computer Science, IT, Engineering or equivalent.
• 7+ years’ experience in developing with Java (Knowledge in C++ is considered as an asset).
• Deep knowledge of OOP, Design Patterns, Clean Code, Refactoring, and Unit Testing.
• Strong knowledge and experience in microservices architecture
• Experience building Restful backend services using popular frameworks such as Spring Boot.
• Strong experience in messaging software such as Kafka, RabbitMq.
• Working Experience with caching technologies such as Redis and MemCache
• Experience developing high available, efficient backend processes that are deployed in critical environments handling high throughputs (30k+ Transactions per second) introducing a minimal delay in the system flow.
• Experience in Relational / NoSQL Database Management Systems such as Postgresql, ElasticSearch, MongoDB, etc.
• Experience on usage and creation of Continuous Delivery and building pipelines.
• Experience in distributed architecture with fault tolerance and loose coupling
• Strong knowledge on GIT
• Strong knowledge of Agile methodologies and related software technologies (Scrum, Kanban, JIRA etc. Work Experience with Linux OS, preferably Ubuntu.
• Market competitive salary

LOCATION

• Corporate Office, I-9/3 Islamabad

ROLE SUMMARY:

We are looking for an experienced Linux Technical Support Engineer who can install and maintain Linux Servers a medium scaled IT Company.
This candidate must have strong analysis and troubleshooting skills with experience managing enterprise class Linux infrastructure.

DUTIES AND RESPONSIBILITIES:

• Linux (Centos, Ubuntu) installation, configuration, shell scripting and troubleshooting.
• Server hardening with built in firewall and via external firewall.
• Deploy Zabbix Monitoring system, using Zabbix Agent, SNMP v2, and IPMI Agent.
• Linux Virtualization Environment, installation and configuration.
• Servers management, backups and troubleshooting.
• Provide administrative support of installed systems/networks;
• Assigning and controlling addresses, revising system configurations
• Troubleshoot network systems when necessary and make improvements to the network
• Provide technical expertise to resolve network and other operational events.
• Provide support to end users for any kind of problems
• Utilizes software and hardware tools to identify and diagnose complex problems and factors affecting network performance.

JOB SPECIFICATIONS:

• Bachelor’s degree in BCS, BS(Comp), BSCE or MCS from accredited university.
• Must have overall 4-5 years of experience in relevant industry.
• Must have expertise on Linux (Centos, Ubuntu) installation, configuration, shell scripting and troubleshooting.
• Server hardening with built in firewall and via external firewall.
• Deploy Zabbix Monitoring system, using Zabbix Agent, SNMP v2, and IPMI Agent.
• Linux Virtualization Environment, installation and configuration.
• Servers management, backups and troubleshooting.
• Provide administrative support of installed systems/networks;
• Assigning and controlling addresses, revising system configurations
• Troubleshoot network systems when necessary and make improvements to the network
• Provide technical expertise to resolve network and other operational events.
• Provide support to end users for any kind of problems
• Utilizes software and hardware tools to identify and diagnose complex problems and factors affecting network performance.

KEY PERFORMANCE INDICATORS:

• Customer Support
• Data backups
• Trouble shooting
• Diagnosing
• Familiar with System
• Analytical Skills

LOCATION

• Corporate Office, I-9/3 Islamabad

ROLE SUMMARY:

We are looking for an experienced Network/System Administrator who can install and maintain network infrastructure of a medium scaled IT Company. This candidate must have strong analysis and troubleshooting skills with experience managing enterprise class infrastructure.

DUTIES AND RESPONSIBILITIES:

• Serve as the administrator of server hardware and operating systems; monitor, report, and resolve system problems; propose policies and procedures relating to systems administration, security, and data storage; and assist in the implementation of such policies and procedures
• Responsible for installing, configuring and troubleshooting Windows Client and Server based platform
• Should be involved in Active Directory Administration and User/Groups provisioning
• Install, configure, upgrade, and patch operating systems, network operating systems, system utility software, applications, and third party software on commonly used operating systems
• Develop, implement, and maintain backup and disaster recovery plans for servers
• Maintain updated local documentation on all aspects of servers and other equipment
• Provide remote support to end users in all aspects of a functional corporate network including Microsoft Windows, Network connectivity, Wi-Fi connectivity, Printing, Mobile Device Management etc
• Perform administration and maintenance of network devices like switches, firewalls, access points etc
• Be willing to work off-hours when necessitated by business requirements or system failures
• Purchase of equipment when needed
• Good communication skills
• Quick Problem-resolving skills
• Other duties as assigned

DUTIES AND RESPONSIBILITIES:

• Bachelor’s degree in BCS, BS(Comp), BSCE or MCS from an accredited university
• Minimum 2 years’ experience as a Network/System Administrator
• MCSE, MCITP or MCSA certified
• Must have hands on experience on Active Directory
• Must have worked on ROAMING Profiles
• Should have worked in high availability environment
• Should be familiar with securing a network
• Experience in Windows Server 2012/2016
• Anti-virus installation, clean up and protective measures
• Ability to learn new tools as required
• Working experience of setting and implementation of Data Center and its Operation
• Advanced knowledge of Windows Server (2012/2016/2019) /desktop Operating Systems (Windows 10)
• Managing deployments/rollouts
• A solid understanding of LAN/WAN networking
• Active Directory/LDAP user and group administration
• Ability to troubleshoot network issues including backbone infrastructure issues
• Strong communication and documentation skills
• Positive, self-motivated individual who can complete tasks independently

KEY PERFORMANCE INDICATORS:

• Customer Support
• Data backups
• Trouble shooting
• Diagnosing
• Familiar with System
• Analytical Skills

LOCATION

• Corporate Office, I-9/3 Islamabad

ROLE SUMMARY:

Carrier on-boarding, Traffic Monitoring, Trouble shooting, Testing & Analyzing traffic trends

DUTIES AND RESPONSIBILITIES:

• Monitoring monthly, daily, hourly, per minute incoming and outgoing traffic
• Troubleshooting all kinds of irregularities on the system, managing tickets from inside and outside stakeholders
• Performing hourly & daily routes testing as required by business development team.
• Monitoring system health of hardware
• Analyzing traffic trends on minute, hour, day, and monthly basis and quickly sharing analysis with business development team
• Swift communication of ongoing tasks with internal and external stakeholders on Skype & outlook.
• To Provide step by step recommendations for solving different types of technical issues in troubleshooting various trouble tickets from our customers
• To provide technical assistance to immediate supervisor in whatever task he assigned
• Timely coordination with our clients and vendors to solve their queries
• Analyze Wireshark traces to troubleshoot an issue and find out the root cause
• Downloading and managing EDRs as required by internal or external stakeholders
• IPsec VPN Creation, Management/Troubleshooting
• Statistical Report making
• Carrier onboarding, Technical Interconnection (SSL, VPN, and API), SMPP channels (Creation, Management and Troubleshooting) under specified duration
• Routing and Provisioning
• Knowledge Deliberation and sharing within the team.

KEY PERFORMANCE INDICATORS:

• Customer Support
• Trouble shooting
• Provisioning
• Familiar with System
• Analytical Skills
• Excel Knowledge
• Linux Knowledge
• Cisco (Router, switch, Firewall) expertise
• Wireshark Knowledge.

CONTACT WITH OTHERS:

• INTERNAL    :    Business development, Finance
• EXTERNAL    :  NOC Department of Vendor/Clients/MNOs

QUALIFICATION & EXPERIENCE:

• Educational / Academic Qualification    :    Electrical/Telecom Engineer, BCS
• Experience(Min. years)    :  2 Year (Min)

CANDIDATE SPECIFICATION:

• Candidate should have some understanding of OSI layers, IP protocols, Networking, IP addressing, packet switched, Wireshark, Firewalls, circuit switched networks, SMPP & HTTP connections, SS7, SIGTRAN, VPN set up.

LOCATION

• Corporate Office, I-9/3 Islamabad

ROLE SUMMARY:

The role might lead to permanent job provided that incumbent prove this during his/her first three months that he/she is best fit for the organization and the role. The incumbent would be responsible for recording transactions in accounting system for any assigned customer. This role will be reporting to Asst. Manager Finance

DUTIES AND RESPONSIBILITIES:

• Recording all transactions in accounting system on timely basis
• Keep record of all accounting documents in a systematic manner in soft & hard form as per requirement
• Assist in preparation of monthly reports as per regulatory framework
• Correspondence with clients/vendors and addressing their queries in a timely manner
• Responsible for timely month end closing in record to report cycle as per reporting calendar
• Preparation of Bank Reconciliation Statement and Customer/Vendor Reconciliation & management
• Any other task assigned by the line manager

JOB SPECIFICATIONS:

• MBA/M. Com or fresh ACCA affiliate or ACMA from accredited university.
• Fresh in experience

LOCATION

• Corporate Office, I-9/3 Islamabad

ROLE SUMMARY:

The NOC Engineer is responsible for 24x7 NMS, Ticket management & all communications with Global Telecom client NOCs and Messaging Business Units. Spanning the entire system.

DUTIES AND RESPONSIBILITIES:

• Respond to Customer’s requests and inquiries
• Real-time monitoring on the Network Monitoring System (NMS)
• Compilation of data on respective alarms prior escalating such alarms as per severities with the relevant teams
• Preliminary investigation, classification, and acknowledgement of NMS alarms as per SOP
• Initial alarms trouble shooting (logs, traces, CDRs), alarm verifications, impact analysis and next actions
• Follow-up with responsible departments for resolving escalated/pending alarms.
• Logging of Tickets on the Ticketing System
• Updating of the Ticketing System with the latest progress on all tickets, following internal SOPs based on Industrial Standards
• Mastering the current inhouse developed applications and platforms to be able to provide immediate responses to platform related clients’ queries
• Preliminary investigation, classification, and acknowledgement to the respective clients, of all opened tickets as per SOP
• Initial support ticket trouble shooting (logs, traces, CDRs), ticket verifications, impact analysis and next actions
• Escalating Tickets to relevant teams at 2nd Line
• Follow up on Opened Tickets Internally as per SLAs till resolution
• Updating Customers with progress as per SLAs
• Tickets Reports and Analysis on Daily, Weekly and Monthly basis
• Handling and assistance in the execution of Change Requests including scheduling, process flow ownership, customer communication and execution
• Assistance in technical operations, maintenance, clients’ installations, and upgrades 24x7 activities, such as but not limited to:
• Assistance in UAT and migration
• System Health Monitoring
• Execution of minor / routine technical activates

JOB SPECIFICATIONS:

• Degree in Computer Science, Information Technology, Engineering or equivalent
• Certification in Linux administration
• Minimum 2-year 24/7 NOC and Customer handling experience in IT, ISP or Telecom Operations
• Strong operational experience on Jira Service Desk & Zabbix and/or other ticketing and NMS platforms
• Protocol analysis and troubleshooting hands on skills using protocol analysers such as Wireshark
• Knowledge of Telecommunications protocols such as SS7/Diameter/SMPP/HTTP will be considered as an asset
• High Proficiency in English (both written and verbal)
• Ability to work in a fast-paced environment
• Willing to learn new technologies
• Able to adjust plans as necessary and provide alternative strategies to meet changing operational situations.
• Able to work on his/her own initiative
• Interpersonal skills
• Must be able and willing to work shifts (basis of 8 hours per shift with 24x7 coverage Monday to Sunday inclusive of public holidays)

KPIs:

• Ensure 99.9% uptime application
• Escalating issues 24/7 until resolution is met

LOCATION

• Corporate Office, I-9/3 Islamabad

ROLE SUMMARY:

If you are an energetic and passionate sales resource, then we are definitely looking for you. The role is ideally suited for someone who loves to take challenges that promise to dwell upon innovation and modernization. The role also presents interesting challenges, newer problems to solve and adopt modern ways of work. Sales lead generation & data gathering is a key part which is to start from scratch to develop the market.

DUTIES AND RESPONSIBILITIES:

• Customer development, sales lead generation and revenue growth
• Follow the route to capture each market segment
• Identification of tier wise opportunity in market – tapping each tier to generate sales leads
• Relationship management and retention of customers
• Follow route to market strategy and designated route
• Drive sales through KPI’s management – build a performance driven sales culture
• Categorization of potential customer, customer segmentation and building relationships with every account
• Credit management and risk minimization keeping in view potential of respective account
• Effective utilization of sales tools for maximizing sales and achieving targets
• Engaging himself to capture on job market data / client information as a part of sales process
• Periodic market research and competition analysis
• Ensure data integrity with respect to customer and market.

JOB SPECIFICATIONS:

• Masters/ Bachelors degree in Business (Majors- Sales and Marketing)
• 1-4 years of relevant work experience in sales
• Must have on ground sales experience of twin cities market
• Must have strong market relations
• Must know how to use sales app in mobile device
• Ability to develop and manage market network
• Should have strong negotiation & communication skills
• Excellent presentation skills with the ability to establish effective relationships with the market

CONTACT WITH OTHERS:

• INTERNAL    :    Sales – Operation – Finance
• EXTERNAL    :  Customer and Market

LOCATION

• Corporate Office, I-9/3 Islamabad

ROLE SUMMARY:

Reporting to the Head of Solution Development, the software developer will work within the Technology Department having the main responsibility to design, implement, test and maintain new or existing software-based systems. Analysis and documentation for the in-house-developed software is also part of responsibilities for the Software Developer. The developer may be required to learn new programming languages depending on the project at hand. Good communication skills are required for interaction with other developers, other departments and external parties. Proficiency in English is a must. Tight deadlines are to be expected at times, putting in extra hours for flexibility may be required.

DUTIES AND RESPONSIBILITIES:

• Delivery of high quality code conforming to industry standards and best-practices
• Active interest and involvement in the full development life-cycle of software deliverables (requirements gathering, design, implementation, testing deployment, on-going system support/maintenance)
• A commitment to maintain the applicability and correctness of software deliverables produced, guaranteeing their alignment to business requirements and company goals
• Actively research new technology and technology trends to contribute in the Design & Architecture of the assigned project
• Fosters an environment of teamwork and encourages innovation
• Ensures that all relevant process, quality and security guidelines are embedded in the designs from the early stages
• Assist in the development of appropriate standards and practices and ensure that they are documented, maintained and applied to all projects and services
• Follow the development life-cycle and technology standards adopted by the organisation
• Able to work on his/her own initiative and without supervision
• Willing to learn new programming languages and when required (able to adapt and pick up new techniques and technology)
• Demonstrates strong customer, quality, cost and delivery focus
• Availability to travel for training purposes or relevant technology conferences.

JOB SPECIFICATIONS:

• First or Post-Graduate Degree in Computer Science, IT, Engineering or equivalent.
• At least 3 years’ experience in developing with C++ 11 or higher
• Working Experience with messaging buses such as RabbitMQ
• Working Experience working with caching technologies such as MemCache and Redis.
• Experience developing high available, efficient backend processes that are deployed in critical environments handling high throughputs (30k+ Transactions per second) introducing minimal delay in the system flow.
• Working knowledge in Service-Oriented-Architecture (SOA)
• RDBMS and SQL knowledge
• Working Experience developing in a micro services architecture
• Working Experience with software versioning control applications such as GIT or SVN
• Knowledge of Agile methodologies and related software technologies (scrum, Kanban, JIRA etc.)
• Knowledge of international IT and Mobile Telecom standards and protocols - Signalling System No. 7 (SS7) and Diameter will be considered as an asset.
• Sound understanding of Object-Oriented Programming (OOP) and design patterns.
• Basic knowledge of TCP/IP fundamentals
• Work Experience with Linux OS, preferably Ubuntu
• Self-starter, problem solver with the ability to work independently.
• Strong work ethics – with a passion towards achieving high precision and quality of work produced. Reliable time keeping and attendance.

LOCATION

• Corporate Office, I-9/3 Islamabad

ROLE SUMMARY:

We are looking for a talented, dedicated individual to join our organization. The successful candidate should enjoy working in an energetic team environment; have the enthusiasm and ambition to deliver the required tasks and projects to the highest standard and want to be part of an organization that has high quality values. Ability and commitment are vital to succeed. The candidate will work primarily on the front-end development of the web-based Intelligent Management Suite as well as on other future products. Responsibilities will include translation of the UI design wireframes to actual code that will produce visual elements of the application. You will work with the Graphic/UX designer and C++ back-end developers, and will be responsible for the responsiveness, functionalities and performance of the User Interface.

DUTIES AND RESPONSIBILITIES:

The responsibilities shall include but are not limited to:

• Ensure the technical feasibility of UX designs
• Develop of appropriate standards and practices and ensure that they are documented, maintained and applied to all projects and services
• Create web-based front-ends using HTML5, CSS, Javascript using industry-standard frameworks
• Implement necessary server-side functionalities using PHP or other scripting languages, ideally using modern MVC frameworks
• Optimize applications for maximum usability, speed and scalability
• Integrate with 3rd party and internal systems via documented APIs
• Front-end point of contact for the development team with product owners and both internal and external stakeholders
• Working independently and also as part of a team to put forward suggestions for improvements in existing software and ideas for new approaches, practices and technologies
• Guide, coach, and mentor junior FE developers
• Availability to travel for training purposes
• Accountable for the deployments of software upgrades, enhancements and fixes that are coordinated based on release schedules, as to ensure a continues improvement on the current systems.
• Provide realistic estimates for deliverables while ensuring that projects remain on target to meet agreed deadlines
• Work closely with the Product Owner, Sales, Marketing and other departments to understand and assist in defining the system’s functional and non-functional requirements.
• Demonstrates strong customer, quality, cost and delivery focus
• Strong written & oral communication as well as presentation skills.

JOB SPECIFICATIONS:

• Degree in Computer Science, IT, Software Engineering, Web-Development, programming or equivalent
• Strong knowledge of PHP and other scripting languages
• Strong knowledge of HTML, CSS3, CSS4
• Strong knowledge of webservices
• Skills and experience in Web-Application Development using the LAMP stack or other
• Proficient understanding of client-side scripting and JavaScript frameworks, such as jQuery, AngularJS and JS libraries such as such as jQuery & Underscore.js
• Experience with CSS systems such as SASS and LESS
• Knowledge of Yii and Laravel framework
• Experience with SQL or NoSQL database technologies
• Experience in application UI/UX design
• Documentation experience and knowledge of documentation standards (UML)
• Certification in PHP web development, graphics and software programming will be considered as an asset.
• Proficient understanding of code versioning tools, such as GIT, SVN
• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• Good understanding of asynchronous request handling, partial page updates, and AJAX

LOCATION

• Corporate Office, I-9/3 Islamabad

ROLE SUMMARY:

The “HR Executive” is responsible to optimize and bring efficiency in HR operations, functions and system management. Manage and administrator employee lifecycle to systemize & automize the HR processes. The incumbent must be a people’s person, good listener and detail oriented to keep a record of confidential data by ensuring secrecy at all levels.

DUTIES AND RESPONSIBILITIES:

• Manage and improve daily operations of the HR department
• HR processes re-engineering
• Maintain & organize HR data base as per ISO standards to ensure correct record keeping of all employees and employment related information as required
• Ensure employee profiles are maintained in soft copy and hard copy as well
• All required documents as per the checklist & company policy should be attached in each employee profile
• Learn, manage and participate in Training & development activities/programs, compensation & benefits processing, employee career developmental plans, employee onboarding and orientation process, organizational development plans and etc.
• Review and analyze organizational policies, compensation and benefits & employee progression plans
• Ensure flawless performance management system and processes
• Prepare reports of bonus calculations and process disbursement after HOD’s approval
• Maintain attendance record of all employees and automate attendance management system as per the policy and legal requirements
• Ensure error free attendance record, promote discipline and punctuality among employees
• Keep latest knowledge of national & international employment laws and policies
• Measure employee retention and turnover rates
• Keep latest Pasha/relevant salary surveys record and prepare reports for salary surveys
• Learn and develop HR procedures, implement best HR practices and optimize HR functions
• Monitor and improve CSR activities & initiatives
• Participate in organizing and executing employee engagement activities and official events
• learn and acquire knowledge of Standard Operating Procedures & departmental KPIs for better execution of the departmental duties
• Manage T&D, employee engagement, annual events budget
• Learn and follow official written and verbal smooth coordination within the department/company to eliminate communication barriers
• Prepare and get employment/services contracts signed by all eligible candidates after line manager/HOD’s approval, as per the company policy and official procedure, by ensuring its document control mechanism
• Prepare and issue letters after line manager/HOD’s approval as per the company policy and procedure
• Prepare drafts and circulate official circulars, notices and announcements on time
• Facilitate in ISO audits
• Any major or minor duty assigned by the line manager /Head of the department

JOB SPECIFICATIONS:

• Masters/ Bachelor’s degree in HR from HEC recognized university
• Must have at least 2-4 years of experience, 1-2 years of experience in IT/Telecom services industry at similar capacity
• Must have expertise on MS Office
• Must have knowledge of ERP/Workspace software’s
• Ability to work in fast paced environment
• Should have ability to work on close deadlines
• Flexible to work on cross-cultural time zones
• Excellent presentation skills

KPIs:

• Absenteeism rate – Evaluate the engagement of employees
• Overtime Hours- evaluate employee’s workload
• Training cost – Evaluate the investment in employees
• Employee Productivity – Track effectiveness of workforce
• Average time stay – Track and improve employee stay in company
• Talent management & satisfaction – Track employee satisfaction at job role /work environment/culture

CONTACT WITH OTHERS:

• INTERNAL    :    All departments as per need
• EXTERNAL    :   Third parties (i.e. recruiter, insurance companies, EOBI & Social Security institutes, PASHA)

LOCATION

• Corporate Office, I-9/3 Islamabad

ROLE SUMMARY:

The finance associate is responsible to assist line manager in executing credit desk functions for the organization in line with the designed credit policies and manuals, along-with adhering to the best international and market practices. The finance associate role will also undertake tasks related to revenue assurance to minimize revenue leakages.

DUTIES AND RESPONSIBILITIES:

• Timely Credit Rating of all the new and existing customers based on defined format and procedures
• Historical analysis of the overdue accounts, collections efficiency, and default concentrations, recoveries made against doubtful cases and root cause analysis of defaulted entities to propose suitable recommendations for improvement purposes.
• Pro-active credit management by analyzing traffic management, payment cycle etc.
• Ensure accurate credit limits are updated in the system
• Assist in establishment of framework for governance of credit risk through the implementation and ongoing review of policies, procedures and agreements
• Periodic review of collection & default management strategies as per guidelines of credit policy /manuals
• Regularly compile / consolidate scheduled & unscheduled periodic reports of credit risk for senior management
• Update the reporting requirements in the light of changing market dynamics to strengthen the reporting framework and presentation formats for credit analysis.
• Liaising with the relevant stakeholders to resolve any issues that arises

JOB SPECIFICATIONS:

• Masters/Bachelor degree in Business (Majors- Finance)/ACCA/ICMA/CA-Inter from an accredited university
• Fresh or 1-year relevant experience of credit function is preferred
• Proficient on MS Office, QuickBooks etc.
• Candidates having prior internship/MTO program exposure in Telecom industry shall be preferred
• Should have excellent presentation skills
• Pursue excellence, quick learner, punctual, act with integrity, passion for business transformation through IT and a team player
• Strong understanding of the difference between having a job and holding a responsibility

LOCATION

• Corporate Office, I-9/3 Islamabad

ROLE SUMMARY:

The role is ideally suited for someone who loves to take challenges that promise to dwell upon innovation and modernization. if you are someone who has relevant sales experience but passionate to hop on from a classical industry to the one which defines how the future shapes up - digital platform. The role presents interesting challenges, newer problems to solve, and adopt modern ways of work. Sales processes, teams & market development is a key part which is to build from scratch.

DUTIES AND RESPONSIBILITIES:

• Develop a consolidated sales plan to lead towards market development and revenue growth
• Setup geographical sales team to capture each market segment
• Identification of tier wise opportunity in the market – tapping each tier to generate sales leads
• Develop a route to market strategy and assign each salesperson a designated route
• Route optimization and resource feasibility while defining territories and PJPs (permanent journey plan)
• Driving sales through KPI’s management – build a performance-driven sales culture
• Categorization of potential customer, customer segmentation, and building relationships with key accounts
• Team building through continuous sales training and capability development
• Credit management and risk minimization keeping in view potential of respective account
• Effective utilization of sales automation tools for sales diagnostic and analysis
• Engaging sales team to capture job market data/client information as a part of sales process
• Periodic market research and competition analysis
• Regular market visits with the team to ensure data integrity and sales development
• Delivery of monthly sales volume and KPI for respective region/area

KEY SKILLS:

• Ability to develop and manage sales force network
• Should have strong negotiation & communication skills
• Result oriented with a strong analytical & interpersonal skill
• Excellent written, verbal, and presentation skills with the ability to establish effective relationships within the team
• Cross functional collaboration

QUALIFICATION & EXPERIENCE:

• Educational / Academic Qualification    :    MBA (Marketing)
• Experience(Min. years)    :   4 - 6+ years

CANDIDATE SPECIFICATION:

• Candidate should have clear understanding of sales routing, customer management, sales team deployment, sales automation, KPI’s management.

CONTACT WITH OTHERS:

• INTERNAL    :    Operation – Finance – Marketing
• EXTERNAL    :   Commercial Customers – Government – PTA – Telecoms

LOCATION

• Corporate Office, I-9/3 Islamabad

ROLE SUMMARY:

The Key Accounts Executive shall be primarily responsible for proactively offering support to the department head on current & anticipated business needs. Incumbent shall be responsible for optimization of sales deals by making corporate presentations while taking approved profit margin into consideration. This role shall be responsible to coordinate with internal teams(NOC/finance) to deliver solutions that meet clients' needs. The incumbent shall be focusing on sustaining post-sales long term relationship with all Int'l key business partners to ensure company’s success.

DUTIES AND RESPONSIBILITIES:

• Making business post-sales proposals & coordinating win-win deal with counterparts by agreeing on approved revenue and destination pricing
• Issue customer rates and update key account’s offered rates on system
• Meeting company goals by building post-sales relationship with Int'l Key Accounts
• Support clients in achieving their targets by seeking guidance from the Senior Management while ensuring smooth coordination with support departments
• Coordinate with signing authority for getting the agreements signed and onboarding Int'l Key Accounts
• Guiding NOC team for doing interconnection arrangements of each key account
• Coordinate with sales team for cost improvement in order to maximize company’s margins
• Coordination with network operations center for resolving technical issues, provisioning and routing of traffic
• Coordinate with finance and billing teams for credit limits and monitoring of account balance
• Daily monitoring of Int'l Key Accounts performance and preparing reports to balance inbound and outbound traffic
• Forecasting and analysis of business deals with Int'l key accounts
• Converting leads into profitable business

JOB SPECIFICATIONS:

• Masters/Bachelor’s degree in Business Administration from an accredited university
• Must have 2-3 years of experience at similar position
• Must have excellent command on MS Office, especially on MS Excel
• Must have business acumen
• Ability to read between the lines
• Attention to detail
• Should have excellent interpersonal and business negotiation skills
• Excellent presentation skills with the ability to support senior management in C-Level negotiations

WHAT'S IN IT FOR YOU?

• Open work culture
• Positive working environment
• Employee engagement perks
• Training & development programs
• Medical Insurance
• Group Life insurance
• Leaves encashment
• Gratuity
• Employee financial assistance benefit
• Performance based annual increment
• Performance based annual Bonus

DIRECT REPORTING:

• Department Head    :    Messaging Business

LOCATION

• Corporate Office, I-9/3 Islamabad

* Female candidates are encouraged to apply for this position, as we are looking for female "Key Accounts Executive".

ROLE SUMMARY:

Passionate “Corporate sales manager” is required to build and maintain positive relationship with high-value accounts. The ideal incumbent shall be the high-performing individual who shall devise a practical plan and right channel strategy for customer acquisition and ensuring revenue growth. Clients visits and proposal meetings with customers shall be mandatory to achieve targets. The incumbent shall be responsible for maximizing sales, crafting sales plans and presenting those plans to the HOD.

DUTIES AND RESPONSIBILITIES:

• Develop robust corporate plan to target corporate segment specifically to SMS market.
• Deliver sales pitches and presentations to clients, highlighting the benefits of a product to influence purchase
• Contact customers via emails and phone calls to schedule in-person meeting for demos
• Communicate with customers to identify their requirements and assist them with selecting appropriate products that meet their specifications
• Motivate and guide sales teams to improve performance and achieve set goals
• Monitor the activities of sales personnel to assess performance and productivity
• Assign and designate sales quotas and territories to staff according to individual potential
• Collaborate with marketing & sales team to develop and implement plans effective for enhancing sales and overall company performance
• Initiate market surveys and research to gather information regarding market trends, potential leads, and sales opportunities
• Compile, analyze, and interpret sales data to provide daily reports to the line manager
• Ensure provision of proper after sales support and services to the clients
• Prepare and present periodic budgets/sales forecast to the line manager and senior management
• Organize meetings to discuss sales activities and take decisions on strategies necessary for improvement.

JOB SPECIFICATIONS:

• Masters/Bachelor’s degree in Business Administration, majors in Marketing from accredited university.
• Must have overall 06 years of experience in sms or telecom industry, 2-3 years of skills at similar capacity
• Must have expertise on excel, PowerPoint and sales automation tool.
• Must have knowledge of area, corporate segment for twin cities
• Ability to communicate clearly
• Should have skills to convince and negotiate
• Excellent presentation skills with the ability to facilitate the customer queries

KEY PERFORMANCE INDICATORS:

• Potential corporate customers (Islamabad / Rawalpindi)
• Customer acquisition
• Customer retention
• Volumes and value delivery

CONTACT WITH OTHERS:

• INTERNAL    :    Sales – Operation(Technical) – Finance – Marketing
• EXTERNAL    :   Customers – Stakeholders – PTA – Operators

LOCATION

• Islamabad

ROLE SUMMARY:

The “Service Center Engineer” will be responsible for Handling Basic Tickets as per in house Applications/Systems basic understanding, respond to Customer’s requests raised via email

DUTIES AND RESPONSIBILITIES:
CUSTOMER SUPPORT:

• Respond to Customer’s requests raised via email
• Logging Tickets on Ticketing System, Updating Ticketing System with the latest on all tickets, following internal SOPs based on Industrial Standards
• Handling basic Tickets as per in house Applications/Systems basic understanding
• Escalating Tickets to relevant teams at 2nd Line
• Follow up on Opened Tickets Internally as per SLAs till resolution
• Updating Customers with progress as per SLAs
• Tickets Reports and Analysis on Daily, Weekly and Monthly basis

NMS MONITORING (BASICS):

• Real time monitoring on NMS, and escalating Alarms as per severities with relevant teams
• Investigate and compile data on repetitive alarms
• Escalate any risks in Operations on the basis of repetitive alarms with 2nd Line Support / TechOps Lead
• Follow up with responsible persons for resolving escalated/pending alarms

JOB SPECIFICATIONS:

• Bachelor’s degree in BSCS, BSSE, Telecom Engineering from accredited university
• Microsoft Excel/Word proficiency, Good English Communication, Professional Email ethics
• ITIL (Incident/Change Management) understanding, Understanding/Skills in Networks/GSM/SS7 (particularly SMS) is a plus
• Up to 1 year 1st line support / Customer Support experience in IT/Telecom Industry’s Operations

LOCATION

• Islamabad

ROLE SUMMARY:

Reporting to the Quality Assurance Manager, the Back-End QA Engineer will work within the Technology Department of Zeta. They will be responsible to ensure that test automation targets and measures are achieved. Works closely with Software Developers, Product Owner, Stakeholders, architecture and Operations teams and any other department affected by the product under test. Understand all the aspects of the business that the product under test is connected to. Implements (either through scripting or programming) Automated Test Cases based on test case definition. The incumbent will be responsible to generate, evaluate and publish automated reports. Contributes to maintain a productive and collaborative work environment.

DUTIES AND RESPONSIBILITIES:

• Responsible for testing complex features which includes
• Collect, identify and document testing requirements
• Create and maintain test specifications and test plan documents
• Design the test scenarios with complete understanding of the end to end solution and customer use cases
• Configure the environment to run the tests
• Develop automated tests based on the test specifications and test plans
• Run manual tests to reach testing completeness
• Collaborate with other teams to analyses any software defects
• Report such defects accurately including all the steps and information require to replicate the issues identified
• Continuously review and improve the tests
• Provide realistic estimates for deliverables while ensuring that projects remain on target to meet agreed deadlines
• Ensure that requirements stated in Product Design document are correct, unambiguous, and verifiable
• Co-ordinate with product owners and development teams to ensure the qualitative delivery of the systems to be developed and according to the specified requirements
• Responsible for testing both Functional and Non-Functional Requirements
• Benchmark best practices as part of quality process management and improvements
• Maintain and improve test frameworks to satisfy automation and reporting
• Interact with various stakeholders to simulate customer scenarios which help validate the product
• Work effectively in a fast-paced and constantly changing environment
• Communicate effectively with all stakeholders
• Delivers in accordance with agreed scope, acceptance criteria, time, financial and quality measures
• Reports and escalates in a timely manner during project
• Identify risk in his/her business and take responsibility for reporting risks in a timely, open and appropriate manner

JOB SPECIFICATIONS:

• Passion for QA and knack for identifying test that break code
• First or Post-Graduate Degree in Computer Science, IT, Engineering or equivalent with 4 years plus experience in similar role
• Experience in use of Selenium, Jmeter, Postman, Cucumber and other testing frameworks
• Working experience testing high throughput applications using RabbitMQ, Kafka, Redis, Memcached
• Working experience with programming languages such as Java, C++ and strong grasp of operating systems concepts
• Strong understanding of algorithms and data structures
• Ability to understand and learn complex protocols
• Understanding of database fundamentals and SQL Querying
• Familiarity scripting languages, such as Python, Perl, PHP or Bash
• Programming experience on Linux / UNIX environment
• Working Knowledge of Docker or any other containerization technology
• Prior experience in testing enterprise Back-End applications/micro services
• Excellent interpersonal, written and oral communication skills. Ability to collaborate effectively with inter-disciplinary teams and management
• Fosters an environment of teamwork and encourages innovation
• Motivated self-starter, with a high capacity for rapid learning and meticulous attention to detail
• Basic knowledge of TCP/IP fundamentals
• Knowledge of international IT and Mobile Telecom standards and protocols – Signaling System No. 7 (SS7), DIAMETER, SMPP, IMS will be considered as an asset
• Strong work ethics – with a passion towards achieving high precision and quality of work produced. Reliable time keeping and attendance.

INTERPERSONAL SKILLS:

• High level of initiative and self-motivated
• Team player
• Strong analytic skills
• Excellent attention to details
• Result oriented.
• Excellent interpersonal and communication skills (verbal & written) and fluency in English to facilitate communication with colleagues and external parties.
• Motivated, self-starter, problem solver with the ability to work independently.
• Ability to successfully work under tight project deadlines

LOCATION

• Islamabad

ROLE SUMMARY:

The “HR Executive” is responsible to optimize and bring efficiency in HR operations, functions and system management. Manage and administrator employee lifecycle to systemize & automize the HR processes. The incumbent must be a people’s person, good listener and detail oriented to keep a record of confidential data by ensuring secrecy at all levels.

DUTIES AND RESPONSIBILITIES:

• Manage and improve daily operations of the HR department
• HR processes re-engineering
• Maintain & organize HR data base as per ISO standards to ensure correct record keeping of all employees and employment related information as required
• Ensure employee profiles are maintained in soft copy and hard copy as well
• All required documents as per the checklist & company policy should be attached in each employee profile
• Learn, manage and participate in Training & development activities/programs, compensation & benefits processing, employee career developmental plans, employee onboarding and orientation process, organizational development plans and etc.
• Review and analyze organizational policies, compensation and benefits & employee progression plans
• Ensure flawless performance management system and processes
• Prepare reports of bonus calculations and process disbursement after HOD’s approval
• Maintain attendance record of all employees and automate attendance management system as per the policy and legal requirements
• Ensure error free attendance record, promote discipline and punctuality among employees
• Keep latest knowledge of national & international employment laws and policies
• Measure employee retention and turnover rates
• Keep latest Pasha/relevant salary surveys record and prepare reports for salary surveys
• Learn and develop HR procedures, implement best HR practices and optimize HR functions
• Monitor and improve CSR activities & initiatives
• Participate in organizing and executing employee engagement activities and official events
• learn and acquire knowledge of Standard Operating Procedures & departmental KPIs for better execution of the departmental duties
• Manage T&D, employee engagement, annual events budget
• Learn and follow official written and verbal smooth coordination within the department/company to eliminate communication barriers
• Prepare and get employment/services contracts signed by all eligible candidates after line manager/HOD’s approval, as per the company policy and official procedure, by ensuring its document control mechanism
• Prepare and issue letters after line manager/HOD’s approval as per the company policy and procedure
• Prepare drafts and circulate official circulars, notices and announcements on time
• Facilitate in ISO audits
• Any major or minor duty assigned by the line manager /Head of the department

JOB SPECIFICATIONS:

• Masters/ Bachelor’s degree in HR from HEC recognized university
• Must have at least 2-4 years of experience, 1-2 years of experience in IT/Telecom services industry at similar capacity
• Must have expertise on MS Office
• Must have knowledge of ERP/Workspace software’s
• Ability to work in fast paced environment
• Should have ability to work on close deadlines
• Flexible to work on cross-cultural time zones
• Excellent presentation skills

KEY PERFORMANCE INDICATORS:

• Absenteeism rate – Evaluate the engagement of employees
• Overtime Hours- evaluate employee’s workload
• Training cost – Evaluate the investment in employees
• Employee Productivity – Track effectiveness of workforce
• Average time stay – Track and improve employee stay in company
• Talent management & satisfaction – Track employee satisfaction at job role /work environment/culture

CONTACT WITH OTHERS:

• INTERNAL    :    All departments as per need
• EXTERNAL    :   Third parties (i.e. recruiter, insurance companies, EOBI & Social Security institutes, PASHA)

LOCATION

• Islamabad

ROLE SUMMARY:

Management Trainee Officer role is a 6 months comprehensive training program that helps individual in gaining knowledge and experience. The candidate receives training in all the aspects of the department including Marketing, coordination, employee data management, compensation & benefits & bringing innovation. The candidate will be responsible for planning social media calendars, creating social media posts, and assisting the HR Team to plan engagement activities while considering cost effectiveness, brainstorming campaigns.

DUTIES AND RESPONSIBILITIES:

• Completing the tasks and duties assigned during the course of training Period.
• Observe and learn from experienced workers to acquire knowledge of standard operating procedures for better execution of the departmental duties.
• Working in teams to achieve higher goals.
• Maintaining office culture.
• Providing quality work.
• Maintaining professional relation with the customers.
• Coordinating with each other so that there are no communication barriers.
• Establish and maintain good relations with the internal and external stakeholders and vendors.
• To prepare a written summary/report about the training he/she had gone through in that specific department or area

KEY PERFORMANCE INDICATORS:

• Sales Lead Generation
• Tele-sales
• Analytical Skills
• Up –selling
• Key customer Management
• Relationship Building

CONTACT WITH OTHERS:

• INTERNAL    :   Sales team / Business development / Digital Marketing
• EXTERNAL    :   Corporate Customers / Telecoms

QUALIFICATION & EXPERIENCE:

• Educational / Academic Qualification   :   MBA, BBA, B.com
• Experience(Min. years)   :    2-3+ years in Tele-sales / Business Development

CANDIDATE SPECIFICATIONS:

The candidate should have a clear understanding of business development through tele-sales, customer’s management, up-selling, sales lead generation through calls and emails.

LOCATION

• Islamabad

ROLE SUMMARY:

Approaching potential customers through calls and emails. Sales lead generations, Up-selling, relationship building with current and prospective customers, Customer analysis, competition information.

DUTIES AND RESPONSIBILITIES:

• Monthly sales target achievement – revenue and volume generation
• Finding and maintaining a data base of customers, addresses, contact etc.
• Finding potential customers (Corporate accounts) through internet, social media and valuable sources.
• Generating sales from prospective and current customer(top-ups) in order to achieve daily sales target
• Maintaining a record of customer feedback and sharing it with core sales team
• Generating sales through cold calling
• Maintain a long term relationship with customer
• Emailing and calling to prospective clients using a data base to conversion and selling
• Responding to queries from prospective customers
• Use scripts to provide information about product’s features, prices etc. and present their benefits
• Deal with complaints or doubts to safeguard the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls/emails and sales and record useful information
• Maintaining a record of competition, SMS industry comparison and analysis
• Coordination with telecom operator’s team in order for smooth campaign execution
• Coordination with sales team to handover them the sales lead in order to close the complete sales loop.
• Coordination with digital marketing department for sales lead generation.

KEY PERFORMANCE INDICATORS:

• Sales Lead Generation
• Tele-sales
• Analytical Skills
• Up –selling
• Key customer Management
• Relationship Building

CONTACT WITH OTHERS:

• INTERNAL    :   Sales team / Business development / Digital Marketing
• EXTERNAL    :   Corporate Customers / Telecoms

QUALIFICATION & EXPERIENCE:

• Educational / Academic Qualification   :   MBA, BBA, B.com
• Experience(Min. years)   :    2-3+ years in Tele-sales / Business Development

CANDIDATE SPECIFICATIONS:

The candidate should have a clear understanding of business development through tele-sales, customer’s management, up-selling, sales lead generation through calls and emails.

LOCATION

• Islamabad

DUTIES AND RESPONSIBILITIES:

• Monitoring of all IT equipment Local and Offshore.
• Renew IT registrations proactively. (PTA, PSEB, CVAS, IP Whitelisting etc.)
• Installation / configuration of computer hardware, operating systems and applications.
• Monitoring daily IT operations, including server hardware, software and operating systems.
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults. Replacing parts as required
• Ensure all the CCTV surveillance security cameras and its network, recordings are up and in running condition.
• Fully support, configure, maintain and upgrade local and production servers on remote locations.
• Monitor network performance (availability, utilization, throughput, and latency) and test for weaknesses.
• Set up user accounts, permissions and passwords
• Resolve problems reported by end user
• Responsible for Domain, Wi‐Fi, and Storage Network.
• Performs staff training in the operation of computer hardware and software.
• Perform disaster recovery operations and data backups when required.
• Maintains an awareness of the developments and innovations in technology.
• Effectively use and manage E‐ learning tools and incorporate them in IT.
• Determine and troubleshoot technology services for users.
• Responsible for Firewall, Routers and Switches configuration/maintenance.
• Coordinate and collaborate with Line Manager for technical issues/solutions.

REQUIRED SKILLS:

• Must have hands-on experience on Active Directory
• Must have worked on ROAMING Profiles
• Should have worked in a high availability environment
• Should be familiar with securing a network
• CCNA, CCNP, MCSE, MCITP or MCSA certified.
• Minimum 3 years’ experience as a System / Network Administrator
• Experience in Windows Server 2012/<2016>
• Anti-virus installation, clean up and protective measures
• Ability to learn new tools as required
• 3+ years’ recent experience in Networking.
• 3+ years’ experience with Windows Server operating systems & technologies
• Working experience of setting and implementation of Data Center and its Operation
• Advanced knowledge of Windows Server (2012/2016/2019) /desktop Operating Systems (Windows 10),
• Managing deployments/rollouts
• A solid understanding of LAN/WAN networking
• Active Directory/LDAP user and group administration
• Ability to troubleshoot network issues including backbone infrastructure issues
• Strong communication and documentation skills
• Positive, self-motivated individual who can complete tasks independently

KEY PERFORMANCE INDICATORS:

• Customer Support
• Data backups
• Trouble shooting
• Diagnosing
• Familiar with System
• Analytical Skills

CONTACT WITH OTHERS:

• INTERNAL    :   All Departments of the company
• EXTERNAL    :   PTA, Vendors, Other Governing Bodies

QUALIFICATION & EXPERIENCE:

• Educational / Academic Qualification   :   BCS, BSCS, BSIT, BSCE, MCS, MSCS, MSIT.
• Experience(Min. years)   :    Up to 6 Years

LOCATION

• Islamabad

ROLE SUMMARY:

We are looking to setup a team that will be our connection to the business world using telephone or any social media too. The purpose of this team will be two folds – to promote ourselves in the newer medias intelligently and keep our message alive and to connect to our customers to support the sales team and to get information from time to time. This job relates to the individual that will setup the team, train them and will lead them. Due to the dual nature of work, this work stream will have a mix of sales and awareness KPIs. Management of company presence on tools like Facebook, twitter, LinkedIn, Instagram etc. and being able to generate attractive content to keep us active in this social space.

DUTIES AND RESPONSIBILITIES: :

• Setup digital marketing department and lead it effectively
• Setup a mechanism where the team interacts with new/existing customers to increase sales (phone)
• Forwarding sales lead generated through social media to respective sales agent
• Design digital media campaigns that align with business goals
• Coordinate the creation of digital content (e.g. website, blogs, press releases, and social media pages) with other teams
• Establish the brand's web presence to boost brand awareness
• Liaise with Sales and Product development teams to ensure brand consistency
• Maintain and manage all our social media channels
• Regularly track and get insights into competitor’s strategies
• Stay up-to-date with digital media technologies and latest trends

KEY PERFORMANCE INDICATORS:

• Sales target delivery
• Digital content creation
• Boosting brand awareness
• Content qualification and presentation
• Telesales team management

CONTACT WITH OTHERS:

• INTERNAL    :   Tele-sales team / Field-sales team / Technical team
• EXTERNAL    :   Corporate Customers / Telecoms

QUALIFICATION & EXPERIENCE:

• Educational / Academic Qualification   :   MBA or equivalent
• Experience(Min. years)   :    3-4+ years in Digital Media Marketing

CANDIDATE SPECIFICATIONS:

Suited for someone with an open and friendly personality – who likes to talk and engage people. Should know the basic stuff related to telemarketing and is able to transfer the knowledge to the team. The candidate should have a clear understanding of digital marketing, lead generation through social channels, managing telesales department.

LOCATION

• Islamabad

ROLE SUMMARY:

The Digital Marketing intern is responsible for planning social media calendars, creating social media posts, and assisting the HR Team to plan engagement activities while considering cost effectiveness, brainstorming campaigns.

DUTIES AND RESPONSIBILITIES: :

• Manage the social media calendar
• Brainstorm campaign ideas
• Design post for various social media platforms such as Facebook, Instagram, and LinkedIn
• Analyze analytics to gauge the success of campaigns

REQUIREMENTS:

• Excellent knowledge of social media platforms
• Knowledge of tools
• Creative mindset
• Ability to multitask
• Ability to work in a team
• Prior experience with marketing or social media would be a plus

QUALIFICATION & EXPERIENCE:

• Educational / Academic Qualification   :   Bachelors
• Experience(Min. years)   :    Fresh

LOCATION

• Islamabad

ROLE SUMMARY:

Are you the type of person that enjoys collecting & analyzing data, discovering patterns and formulating business insights within data? Do you have an insatiable appetite for measuring outcomes and understanding how things work? At Zeta Technologies you will have access to volumes of data with ample opportunity for data discovery, analysis, and optimization. As a Data Analyst, you will be responsible for guiding Sales and Marketing teams for apposite data gathering of retail industry and then driving data-based decisions on it. You will help define and execute data strategy for Zeta Technologies.

In this role, you will work with data to provide recommendations to senior management and discover the story behind the data to help the company excel. You will gain a deep understanding of our data in order to identify issues, trends, and opportunities using Data Analytics tools that will help to uncover growth opportunities.

DUTIES AND RESPONSIBILITIES:

• Conduct market research, identify opportunities, and develop solutions to enhance the quality and performance of our data assets
• Ensures quality and reliability of data obtained from sources and offline data sources (ensuring that data contains required information for analytics and modeling)
• Perform rigorous analysis and correlation on data assets for actionable items and business direction
• Use product analytics to understand how our customers use our platform, and help guide decisions on future improvements and optimizations we can make
• Perform competitive research to identify product gaps as well as prioritize new innovation to differentiate the product
• Build customized interactive reports and dashboards for management review and to address strategic business queries
• Orchestrate the delivery of new workflows and improvements by partnering with engineering, design, marketing, sales teams
• Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
• Identify, analyze, and interpret trends or patterns in complex data sets to devise meaningful conclusions
• Function independently with little to no supervision, proactively taking ownership of key analytical projects
• Ensure compliance with data privacy laws

SPECIFICATIONS:

• 3-5 years of experience in the fields of market research, data manipulation, data integration, statistical analysis, data sampling & visualization
• Minimum Bachelor Degree in Business, Mathematics or Statistics with outstanding analytical expertise
• Data management specifically to retail insights will be a value addition
• Proficiency in Microsoft Office especially advanced Excel expertise is a must
• Certifications in Data Analytics, Big Data (good to have)
• Strong SQL / Unix / Linux / Shell Scripting Skills
• Experience with non-relational & relational databases
• Business Analytics ETL (Extract, Transform & Load) & Reporting experience
• Experience with Data Analysis in Power BI / Python / R utilities
• Experience of Cloud platforms such as AWS, Azure or GCP

LOCATION

• Islamabad

Zeta Technologies is looking for an Accounts Officer for one of its client located in EMAAR, Islamabad for its retail grocery store

DESCRIPTION OF ROLE:
The incumbent would be responsible for the overall record to report function on our client. Verification of posting & establishing internal check on the financial affairs of the company.

JOB DESCRIPTION:

• Timely recording and posting of all financial transactions e.g., accounts receivable, accounts payable, Cash expenses, payroll, closing entries, write-offs, etc.
• Maintenance of proper books of accounts as well as preparation of all types of vouchers
• Scrutiny of vendor invoices and process vendor payments in accordance with payment terms
• Perform daily Stock receiving
• Maintain daily sales report and deposit cash into the bank
• Petty cash management
• Perform physical stock count periodically and reconcile with inventory as per system as well as identify the reason for the discrepancy
• Liaison with banks, handling all banking matters and prepare bank reconciliation statements
• Ledgers reconciliation
• Proper knowledge of income tax and sales tax laws
• Preparation of necessary details for filing of Income Tax / Advance tax / Withholding tax / Sales tax returns/statements
• Ensure timely payment of monthly Sales tax and income tax withheld liability
• Organize sales tax invoices, Input tax & Output tax ledger reconciliation with Sales Tax Return
• Liaison with external auditors during the course of conducting an annual audit of financial statements
• HR-related matters [Preparation of employees files, process monthly payroll and leaves record, etc.]
• Prepare fixed assets register and ensure that all company assets are properly tagged
• Further duties may be assigned when required

REQUIREMENTS:

• Should have B.com degree
• Should be fresh graduate/Experienced
• Should be local of Rawalpindi
• Male only
• Working hours 10
• 6 Days a week

ROLE SUMMARY :

If you are an energetic and passionate sales resource, then we are definitely looking for you. The role is ideally suited for someone who loves to take challenges that promise to dwell upon innovation and modernization. The role also presents interesting challenges, newer problems to solve and adopt modern ways of work. Sales lead generation & data gathering is a key part which is to start from scratch to develop the market.

DUTIES AND RESPONSIBILITIES:

• Customer development, sales lead generation and revenue growth
• Follow the route to capture each market segment
• Identification of tier wise opportunity in market – tapping each tier to generate sales leads
• Relationship management and retention of customers
• Follow route to market strategy and designated route
• Drive sales through KPI’s management – build a performance driven sales culture
• Categorization of potential customer, customer segmentation and building relationships with every account
• Credit management and risk minimization keeping in view potential of respective account
• Effective utilization of sales tools for maximizing sales and achieving targets
• Engaging himself to capture on job market data / client information as a part of sales process
• Periodic market research and competition analysis
• Ensure data integrity with respect to customer and market.
• Delivery of monthly sales volume and KPI

KEY SKILLS:

• Must have on ground sales experience of twin cities market
• Must have strong market relations
• Must know how to use sales app in mobile device
• Ability to develop and manage market network
• Should have strong negotiation & communication skills
• Excellent presentation skills with the ability to establish effective relationships with the market

CONTACT WITH OTHERS:

• INTERNAL    :   Sales – Operation – Finance
• EXTERNAL    :   Customer and Market

QUALIFICATION AND EXPERIENCE:

• Educational / Academic Qualification   :   Bachelors
• Experience(Min. years)   :    2-4 years

Candidate Specification:

• Candidate should have clear understanding of sales, customer development, market development, sales automation, KPI’s delivery

LOCATION

• Islamabad