ROLE SUMMARY:

Approaching potential customers through calls and emails. Sales lead generations, Up-selling, relationship building with current and prospective customers, Customer analysis, competition information.

DUTIES AND RESPONSIBILITIES:

• Monthly sales target achievement – revenue and volume generation
• Finding and maintaining a data base of customers, addresses, contact etc.
• Finding potential customers (Corporate accounts) through internet, social media and valuable sources.
• Generating sales from prospective and current customer(top-ups) in order to achieve daily sales target
• Maintaining a record of customer feedback and sharing it with core sales team
• Generating sales through cold calling
• Maintain a long term relationship with customer
• Emailing and calling to prospective clients using a data base to conversion and selling
• Responding to queries from prospective customers
• Use scripts to provide information about product’s features, prices etc. and present their benefits
• Deal with complaints or doubts to safeguard the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls/emails and sales and record useful information
• Maintaining a record of competition, SMS industry comparison and analysis
• Coordination with telecom operator’s team in order for smooth campaign execution
• Coordination with sales team to handover them the sales lead in order to close the complete sales loop.
• Coordination with digital marketing department for sales lead generation.

KEY PERFORMANCE INDICATORS:

• Sales Lead Generation
• Tele-sales
• Analytical Skills
• Up –selling
• Key customer Management
• Relationship Building

CONTACT WITH OTHERS:

• INTERNAL    :   Sales team / Business development / Digital Marketing
• EXTERNAL    :   Corporate Customers / Telecoms

QUALIFICATION & EXPERIENCE:

• Educational / Academic Qualification   :   MBA, BBA, B.com
• Experience(Min. years)   :    2-3+ years in Tele-sales / Business Development

CANDIDATE SPECIFICATIONS:

The candidate should have a clear understanding of business development through tele-sales, customer’s management, up-selling, sales lead generation through calls and emails.

LOCATION

• Islamabad

DUTIES AND RESPONSIBILITIES:

• Monitoring of all IT equipment Local and Offshore.
• Renew IT registrations proactively. (PTA, PSEB, CVAS, IP Whitelisting etc.)
• Installation / configuration of computer hardware, operating systems and applications.
• Monitoring daily IT operations, including server hardware, software and operating systems.
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults. Replacing parts as required
• Ensure all the CCTV surveillance security cameras and its network, recordings are up and in running condition.
• Fully support, configure, maintain and upgrade local and production servers on remote locations.
• Monitor network performance (availability, utilization, throughput, and latency) and test for weaknesses.
• Set up user accounts, permissions and passwords
• Resolve problems reported by end user
• Responsible for Domain, Wi‐Fi, and Storage Network.
• Performs staff training in the operation of computer hardware and software.
• Perform disaster recovery operations and data backups when required.
• Maintains an awareness of the developments and innovations in technology.
• Effectively use and manage E‐ learning tools and incorporate them in IT.
• Determine and troubleshoot technology services for users.
• Responsible for Firewall, Routers and Switches configuration/maintenance.
• Coordinate and collaborate with Line Manager for technical issues/solutions.

REQUIRED SKILLS:

• Must have hands-on experience on Active Directory
• Must have worked on ROAMING Profiles
• Should have worked in a high availability environment
• Should be familiar with securing a network
• CCNA, CCNP, MCSE, MCITP or MCSA certified.
• Minimum 3 years’ experience as a System / Network Administrator
• Experience in Windows Server 2012/<2016>
• Anti-virus installation, clean up and protective measures
• Ability to learn new tools as required
• 3+ years’ recent experience in Networking.
• 3+ years’ experience with Windows Server operating systems & technologies
• Working experience of setting and implementation of Data Center and its Operation
• Advanced knowledge of Windows Server (2012/2016/2019) /desktop Operating Systems (Windows 10),
• Managing deployments/rollouts
• A solid understanding of LAN/WAN networking
• Active Directory/LDAP user and group administration
• Ability to troubleshoot network issues including backbone infrastructure issues
• Strong communication and documentation skills
• Positive, self-motivated individual who can complete tasks independently

KEY PERFORMANCE INDICATORS:

• Customer Support
• Data backups
• Trouble shooting
• Diagnosing
• Familiar with System
• Analytical Skills

CONTACT WITH OTHERS:

• INTERNAL    :   All Departments of the company
• EXTERNAL    :   PTA, Vendors, Other Governing Bodies

QUALIFICATION & EXPERIENCE:

• Educational / Academic Qualification   :   BCS, BSCS, BSIT, BSCE, MCS, MSCS, MSIT.
• Experience(Min. years)   :    Up to 6 Years

LOCATION

• Islamabad

ROLE SUMMARY:

Carrier on-boarding, Traffic Monitoring, Trouble shooting, Testing & Analyzing traffic trends

DUTIES AND RESPONSIBILITIES: :

• Monitoring monthly, daily, hourly, per minute incoming and outgoing traffic
• Troubleshooting all kinds of irregularities on the system, managing tickets from inside and outside stakeholders
• Performing hourly & daily routes testing as required by business development team.
• Monitoring system health of hardware
• Analyzing traffic trends on minute, hour, day, and monthly basis and quickly sharing analysis with business development team
• Swift communication of ongoing tasks with internal and external stakeholders on Skype & outlook.
• To Provide step by step recommendations for solving different types of technical issues in troubleshooting various trouble tickets from our customers
• To provide technical assistance to immediate supervisor in whatever task he assigned
• Timely coordination with our clients and vendors to solve their queries
• Analyze Wireshark traces to troubleshoot an issue and find out the root cause
• Downloading and managing EDRs as required by internal or external stakeholders
• IPsec VPN Creation, Management/Troubleshooting
• Statistical Report making
• Carrier onboarding, Technical Interconnection (SSL, VPN, and API), SMPP channels (Creation, Management and Troubleshooting) under specified duration
• Routing and Provisioning
• Knowledge Deliberation and sharing within the team.

KEY PERFORMANCE INDICATORS:

• Customer Support
• Trouble shooting
• Provisioning
• Familiar with System
• Analytical Skills
• Excel Knowledge
• Linux Knowledge
• Cisco (Router, switch, Firewall) expertise
• Wireshark Knowledge.

CONTACT WITH OTHERS:

• INTERNAL    :   Business development, Finance
• EXTERNAL    :   NOC Department of Vendor/Clients/MNOs

QUALIFICATION & EXPERIENCE:

• Educational / Academic Qualification   :   Electrical/Telecom Engineer, BCS
• Experience(Min. years)   :    2 Year (Min)

CANDIDATE SPECIFICATIONS:

Candidate should have some understanding of OSI layers, IP protocols, Networking, IP addressing, packet switched, Wireshark, Firewalls, circuit switched networks, SMPP & HTTP connections, SS7, SIGTRAN, VPN set up.

LOCATION

• Islamabad

ROLE SUMMARY:

We are looking to setup a team that will be our connection to the business world using telephone or any social media too. The purpose of this team will be two folds – to promote ourselves in the newer medias intelligently and keep our message alive and to connect to our customers to support the sales team and to get information from time to time. This job relates to the individual that will setup the team, train them and will lead them. Due to the dual nature of work, this work stream will have a mix of sales and awareness KPIs. Management of company presence on tools like Facebook, twitter, LinkedIn, Instagram etc. and being able to generate attractive content to keep us active in this social space.

DUTIES AND RESPONSIBILITIES: :

• Setup digital marketing department and lead it effectively
• Setup a mechanism where the team interacts with new/existing customers to increase sales (phone)
• Forwarding sales lead generated through social media to respective sales agent
• Design digital media campaigns that align with business goals
• Coordinate the creation of digital content (e.g. website, blogs, press releases, and social media pages) with other teams
• Establish the brand's web presence to boost brand awareness
• Liaise with Sales and Product development teams to ensure brand consistency
• Maintain and manage all our social media channels
• Regularly track and get insights into competitor’s strategies
• Stay up-to-date with digital media technologies and latest trends

KEY PERFORMANCE INDICATORS:

• Sales target delivery
• Digital content creation
• Boosting brand awareness
• Content qualification and presentation
• Telesales team management

CONTACT WITH OTHERS:

• INTERNAL    :   Tele-sales team / Field-sales team / Technical team
• EXTERNAL    :   Corporate Customers / Telecoms

QUALIFICATION & EXPERIENCE:

• Educational / Academic Qualification   :   MBA or equivalent
• Experience(Min. years)   :    3-4+ years in Digital Media Marketing

CANDIDATE SPECIFICATIONS:

Suited for someone with an open and friendly personality – who likes to talk and engage people. Should know the basic stuff related to telemarketing and is able to transfer the knowledge to the team. The candidate should have a clear understanding of digital marketing, lead generation through social channels, managing telesales department.

LOCATION

• Islamabad

ROLE SUMMARY:

The Digital Marketing intern is responsible for planning social media calendars, creating social media posts, and assisting the HR Team to plan engagement activities while considering cost effectiveness, brainstorming campaigns.

DUTIES AND RESPONSIBILITIES: :

• Manage the social media calendar
• Brainstorm campaign ideas
• Design post for various social media platforms such as Facebook, Instagram, and LinkedIn
• Analyze analytics to gauge the success of campaigns

REQUIREMENTS:

• Excellent knowledge of social media platforms
• Knowledge of tools
• Creative mindset
• Ability to multitask
• Ability to work in a team
• Prior experience with marketing or social media would be a plus

QUALIFICATION & EXPERIENCE:

• Educational / Academic Qualification   :   Bachelors
• Experience(Min. years)   :    Fresh

LOCATION

• Islamabad

ROLE SUMMARY:

Are you the type of person that enjoys collecting & analyzing data, discovering patterns and formulating business insights within data? Do you have an insatiable appetite for measuring outcomes and understanding how things work? At Zeta Technologies you will have access to volumes of data with ample opportunity for data discovery, analysis, and optimization. As a Data Analyst, you will be responsible for guiding Sales and Marketing teams for apposite data gathering of retail industry and then driving data-based decisions on it. You will help define and execute data strategy for Zeta Technologies.

In this role, you will work with data to provide recommendations to senior management and discover the story behind the data to help the company excel. You will gain a deep understanding of our data in order to identify issues, trends, and opportunities using Data Analytics tools that will help to uncover growth opportunities.

DUTIES AND RESPONSIBILITIES:

• Conduct market research, identify opportunities, and develop solutions to enhance the quality and performance of our data assets
• Ensures quality and reliability of data obtained from sources and offline data sources (ensuring that data contains required information for analytics and modeling)
• Perform rigorous analysis and correlation on data assets for actionable items and business direction
• Use product analytics to understand how our customers use our platform, and help guide decisions on future improvements and optimizations we can make
• Perform competitive research to identify product gaps as well as prioritize new innovation to differentiate the product
• Build customized interactive reports and dashboards for management review and to address strategic business queries
• Orchestrate the delivery of new workflows and improvements by partnering with engineering, design, marketing, sales teams
• Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
• Identify, analyze, and interpret trends or patterns in complex data sets to devise meaningful conclusions
• Function independently with little to no supervision, proactively taking ownership of key analytical projects
• Ensure compliance with data privacy laws

SPECIFICATIONS:

• 3-5 years of experience in the fields of market research, data manipulation, data integration, statistical analysis, data sampling & visualization
• Minimum Bachelor Degree in Business, Mathematics or Statistics with outstanding analytical expertise
• Data management specifically to retail insights will be a value addition
• Proficiency in Microsoft Office especially advanced Excel expertise is a must
• Certifications in Data Analytics, Big Data (good to have)
• Strong SQL / Unix / Linux / Shell Scripting Skills
• Experience with non-relational & relational databases
• Business Analytics ETL (Extract, Transform & Load) & Reporting experience
• Experience with Data Analysis in Power BI / Python / R utilities
• Experience of Cloud platforms such as AWS, Azure or GCP

LOCATION

• Islamabad

Zeta Technologies is looking for an Accounts Officer for one of its client located in EMAAR, Islamabad for its retail grocery store

DESCRIPTION OF ROLE:
The incumbent would be responsible for the overall record to report function on our client. Verification of posting & establishing internal check on the financial affairs of the company.

JOB DESCRIPTION:

• Timely recording and posting of all financial transactions e.g., accounts receivable, accounts payable, Cash expenses, payroll, closing entries, write-offs, etc.
• Maintenance of proper books of accounts as well as preparation of all types of vouchers
• Scrutiny of vendor invoices and process vendor payments in accordance with payment terms
• Perform daily Stock receiving
• Maintain daily sales report and deposit cash into the bank
• Petty cash management
• Perform physical stock count periodically and reconcile with inventory as per system as well as identify the reason for the discrepancy
• Liaison with banks, handling all banking matters and prepare bank reconciliation statements
• Ledgers reconciliation
• Proper knowledge of income tax and sales tax laws
• Preparation of necessary details for filing of Income Tax / Advance tax / Withholding tax / Sales tax returns/statements
• Ensure timely payment of monthly Sales tax and income tax withheld liability
• Organize sales tax invoices, Input tax & Output tax ledger reconciliation with Sales Tax Return
• Liaison with external auditors during the course of conducting an annual audit of financial statements
• HR-related matters [Preparation of employees files, process monthly payroll and leaves record, etc.]
• Prepare fixed assets register and ensure that all company assets are properly tagged
• Further duties may be assigned when required

REQUIREMENTS:

• Should have B.com degree
• Should be fresh graduate/Experienced
• Should be local of Rawalpindi
• Male only
• Working hours 10
• 6 Days a week

ROLE SUMMARY :

If you are an energetic and passionate sales resource, then we are definitely looking for you. The role is ideally suited for someone who loves to take challenges that promise to dwell upon innovation and modernization. The role also presents interesting challenges, newer problems to solve and adopt modern ways of work. Sales lead generation & data gathering is a key part which is to start from scratch to develop the market.

DUTIES AND RESPONSIBILITIES:

• Customer development, sales lead generation and revenue growth
• Follow the route to capture each market segment
• Identification of tier wise opportunity in market – tapping each tier to generate sales leads
• Relationship management and retention of customers
• Follow route to market strategy and designated route
• Drive sales through KPI’s management – build a performance driven sales culture
• Categorization of potential customer, customer segmentation and building relationships with every account
• Credit management and risk minimization keeping in view potential of respective account
• Effective utilization of sales tools for maximizing sales and achieving targets
• Engaging himself to capture on job market data / client information as a part of sales process
• Periodic market research and competition analysis
• Ensure data integrity with respect to customer and market.
• Delivery of monthly sales volume and KPI

KEY SKILLS:

• Must have on ground sales experience of twin cities market
• Must have strong market relations
• Must know how to use sales app in mobile device
• Ability to develop and manage market network
• Should have strong negotiation & communication skills
• Excellent presentation skills with the ability to establish effective relationships with the market

CONTACT WITH OTHERS:

• INTERNAL    :   Sales – Operation – Finance
• EXTERNAL    :   Customer and Market

QUALIFICATION AND EXPERIENCE:

• Educational / Academic Qualification   :   Bachelors
• Experience(Min. years)   :    2-4 years

Candidate Specification:

• Candidate should have clear understanding of sales, customer development, market development, sales automation, KPI’s delivery

LOCATION

• Islamabad