ROLE SUMMARY:

The role is ideally suited for someone who loves to take challenges that promise to dwell upon innovation and modernization. if you are someone who has relevant sales experience but passionate to hop on from a classical industry to the one which defines how the future shapes up - digital platform. The role presents interesting challenges, newer problems to solve, and adopt modern ways of work. Sales processes, teams & market development is a key part which is to build from scratch.

DUTIES AND RESPONSIBILITIES:

• Develop a consolidated sales plan to lead towards market development and revenue growth
• Setup geographical sales team to capture each market segment
• Identification of tier wise opportunity in the market – tapping each tier to generate sales leads
• Develop a route to market strategy and assign each salesperson a designated route
• Route optimization and resource feasibility while defining territories and PJPs (permanent journey plan)
• Driving sales through KPI’s management – build a performance-driven sales culture
• Categorization of potential customer, customer segmentation, and building relationships with key accounts
• Team building through continuous sales training and capability development
• Credit management and risk minimization keeping in view potential of respective account
• Effective utilization of sales automation tools for sales diagnostic and analysis
• Engaging sales team to capture job market data/client information as a part of sales process
• Periodic market research and competition analysis
• Regular market visits with the team to ensure data integrity and sales development
• Delivery of monthly sales volume and KPI for respective region/area

KEY SKILLS:

• Ability to develop and manage sales force network
• Should have strong negotiation & communication skills
• Result oriented with a strong analytical & interpersonal skill
• Excellent written, verbal, and presentation skills with the ability to establish effective relationships within the team
• Cross functional collaboration

QUALIFICATION & EXPERIENCE:

• Educational / Academic Qualification    :    MBA (Marketing)
• Experience(Min. years)    :   4 - 6+ years

CANDIDATE SPECIFICATION:

• Candidate should have clear understanding of sales routing, customer management, sales team deployment, sales automation, KPI’s management.

CONTACT WITH OTHERS:

• INTERNAL    :    Operation – Finance – Marketing
• EXTERNAL    :   Commercial Customers – Government – PTA – Telecoms

LOCATION

• Corporate Office, I-9/3 Islamabad

ROLE SUMMARY:

The Key Accounts Executive shall be primarily responsible for proactively offering support to the department head on current & anticipated business needs. Incumbent shall be responsible for optimization of sales deals by making corporate presentations while taking approved profit margin into consideration. This role shall be responsible to coordinate with internal teams(NOC/finance) to deliver solutions that meet clients' needs. The incumbent shall be focusing on sustaining post-sales long term relationship with all Int'l key business partners to ensure company’s success.

DUTIES AND RESPONSIBILITIES:

• Making business post-sales proposals & coordinating win-win deal with counterparts by agreeing on approved revenue and destination pricing
• Issue customer rates and update key account’s offered rates on system
• Meeting company goals by building post-sales relationship with Int'l Key Accounts
• Support clients in achieving their targets by seeking guidance from the Senior Management while ensuring smooth coordination with support departments
• Coordinate with signing authority for getting the agreements signed and onboarding Int'l Key Accounts
• Guiding NOC team for doing interconnection arrangements of each key account
• Coordinate with sales team for cost improvement in order to maximize company’s margins
• Coordination with network operations center for resolving technical issues, provisioning and routing of traffic
• Coordinate with finance and billing teams for credit limits and monitoring of account balance
• Daily monitoring of Int'l Key Accounts performance and preparing reports to balance inbound and outbound traffic
• Forecasting and analysis of business deals with Int'l key accounts
• Converting leads into profitable business

JOB SPECIFICATIONS:

• Masters/Bachelor’s degree in Business Administration from an accredited university
• Must have 2-3 years of experience at similar position
• Must have excellent command on MS Office, especially on MS Excel
• Must have business acumen
• Ability to read between the lines
• Attention to detail
• Should have excellent interpersonal and business negotiation skills
• Excellent presentation skills with the ability to support senior management in C-Level negotiations

WHAT'S IN IT FOR YOU?

• Open work culture
• Positive working environment
• Employee engagement perks
• Training & development programs
• Medical Insurance
• Group Life insurance
• Leaves encashment
• Gratuity
• Employee financial assistance benefit
• Performance based annual increment
• Performance based annual Bonus

DIRECT REPORTING:

• Department Head    :    Messaging Business

LOCATION

• Corporate Office, I-9/3 Islamabad

* Female candidates are encouraged to apply for this position, as we are looking for female "Key Accounts Executive".

ROLE SUMMARY:

The “Talent Acquisition & Employer Branding” executive is responsible for the strategy formulation, planning and implementation of anticipated workforce , talent acquisition, recruitment & selection and retention programs for the company to fulfil local & international hiring needs. The incumbent shall be responsible for attracting, searching, targeting, recruiting and retaining talented candidates. The resource shall also play a vital role in promoting company on all social media platforms, introducing company’s products & services in the events, conferences, career fairs, on campus recruitment drives, HR fraternity groups and etc. by designing company’s promotional strategy and finalizing content to capture the desired audience locally and internationally.

DUTIES AND RESPONSIBILITIES:

• Input into overall hiring strategy of the organization to ensure our teams consist of a diverse set of qualified individuals
• Ensure the staffing needs of the company are being met, with a long-term talent strategy in mind
• Devise and implement sourcing strategies to build pipelines of potential applicants, such as employer branding initiatives
• Create and implement end-to-end candidate hiring processes to ensure a positive experience
• Form close relationships with hiring managers to ensure clear candidate/interviewer expectations
• Determine selection criteria for candidates by liaising with managers and other members of staff
• Source applicants through online channels, such as LinkedIn and other professional networks
• Create job descriptions and interview questions that reflect the requirements for each position
• Identify and refine down the most suitable talent from available candidates
• Plan interview and selection procedures, including screening calls, assessments, and in-person interviews
• Keep records of all materials used for recruitment, including interview notes and related paperwork, to share with key stakeholders
• Identifying what, exactly, about the company makes it attractive to candidates
• Highlighting key differentiators that set the company apart from competitors
• Leveraging candidate-facing communications, social media, and video to convey the corporate culture and employee experience
• Developing and projecting the employee value proposition; partnering with recruiting leaders and hiring managers to develop sourcing strategies to meet current and future hiring needs.

JOB SPECIFICATIONS:

• Master or Bachelor's Degree in business administration with majors in HR/Marketing from an accredited university
• 2-4 years of experience in telecom/IT industry at similar role
• Any relevant certification or hands-on training would be a plus
• Knowledge of Applicant Tracking Systems
• Excellent command on talent acquiring platforms (LinkedIn, rozee.pk, indeed, monster.com & etc.) & prior experience of dealing with headhunters

KEY PERFORMANCE INDICATORS:

• Time to fill
• Costing per Hire
• Average time Stay
• Audience Gathering
• Post Analytics

CONTACT WITH OTHERS:

• INTERNAL    :    Every Dept. in the organization
• EXTERNAL    :   NA

LOCATION

• Islamabad

ROLE SUMMARY:

Passionate “Corporate sales manager” is required to build and maintain positive relationship with high-value accounts. The ideal incumbent shall be the high-performing individual who shall devise a practical plan and right channel strategy for customer acquisition and ensuring revenue growth. Clients visits and proposal meetings with customers shall be mandatory to achieve targets. The incumbent shall be responsible for maximizing sales, crafting sales plans and presenting those plans to the HOD.

DUTIES AND RESPONSIBILITIES:

• Develop robust corporate plan to target corporate segment specifically to SMS market.
• Deliver sales pitches and presentations to clients, highlighting the benefits of a product to influence purchase
• Contact customers via emails and phone calls to schedule in-person meeting for demos
• Communicate with customers to identify their requirements and assist them with selecting appropriate products that meet their specifications
• Motivate and guide sales teams to improve performance and achieve set goals
• Monitor the activities of sales personnel to assess performance and productivity
• Assign and designate sales quotas and territories to staff according to individual potential
• Collaborate with marketing & sales team to develop and implement plans effective for enhancing sales and overall company performance
• Initiate market surveys and research to gather information regarding market trends, potential leads, and sales opportunities
• Compile, analyze, and interpret sales data to provide daily reports to the line manager
• Ensure provision of proper after sales support and services to the clients
• Prepare and present periodic budgets/sales forecast to the line manager and senior management
• Organize meetings to discuss sales activities and take decisions on strategies necessary for improvement.

JOB SPECIFICATIONS:

• Masters/Bachelor’s degree in Business Administration, majors in Marketing from accredited university.
• Must have overall 06 years of experience in sms or telecom industry, 2-3 years of skills at similar capacity
• Must have expertise on excel, PowerPoint and sales automation tool.
• Must have knowledge of area, corporate segment for twin cities
• Ability to communicate clearly
• Should have skills to convince and negotiate
• Excellent presentation skills with the ability to facilitate the customer queries

KEY PERFORMANCE INDICATORS:

• Potential corporate customers (Islamabad / Rawalpindi)
• Customer acquisition
• Customer retention
• Volumes and value delivery

CONTACT WITH OTHERS:

• INTERNAL    :    Sales – Operation(Technical) – Finance – Marketing
• EXTERNAL    :   Customers – Stakeholders – PTA – Operators

LOCATION

• Islamabad

ROLE SUMMARY:

The “Service Center Engineer” will be responsible for Handling Basic Tickets as per in house Applications/Systems basic understanding, respond to Customer’s requests raised via email

DUTIES AND RESPONSIBILITIES:
CUSTOMER SUPPORT:

• Respond to Customer’s requests raised via email
• Logging Tickets on Ticketing System, Updating Ticketing System with the latest on all tickets, following internal SOPs based on Industrial Standards
• Handling basic Tickets as per in house Applications/Systems basic understanding
• Escalating Tickets to relevant teams at 2nd Line
• Follow up on Opened Tickets Internally as per SLAs till resolution
• Updating Customers with progress as per SLAs
• Tickets Reports and Analysis on Daily, Weekly and Monthly basis

NMS MONITORING (BASICS):

• Real time monitoring on NMS, and escalating Alarms as per severities with relevant teams
• Investigate and compile data on repetitive alarms
• Escalate any risks in Operations on the basis of repetitive alarms with 2nd Line Support / TechOps Lead
• Follow up with responsible persons for resolving escalated/pending alarms

JOB SPECIFICATIONS:

• Bachelor’s degree in BSCS, BSSE, Telecom Engineering from accredited university
• Microsoft Excel/Word proficiency, Good English Communication, Professional Email ethics
• ITIL (Incident/Change Management) understanding, Understanding/Skills in Networks/GSM/SS7 (particularly SMS) is a plus
• Up to 1 year 1st line support / Customer Support experience in IT/Telecom Industry’s Operations

LOCATION

• Islamabad

ROLE SUMMARY:

The IT Engineer will be responsible to assist technical tier1 NOC Team in ensuring smooth operations

DUTIES AND RESPONSIBILITIES:

• To assist technical tier1 NOC Team in ensuring smooth operations by monitoring network traffic, backups, customer/supplier communication
• Creating formal documentation, as well as tracking internal ticket progress

JOB SPECIFICATIONS:

• Bachelor’s degree in CS or Computer Engineering from accredited university
• Must have 1 years of experience
• Must have expertise on SIP, ISUP, SS7 signaling, MYSQL, Linux, VMware, Python, server management, basic IP networking protocols
• Must have knowledge of VOIP networks & windows/Linux based servers
• Gender: Any

LOCATION

• Islamabad

ROLE SUMMARY:

Reporting to the Quality Assurance Manager, the Back-End QA Engineer will work within the Technology Department of Zeta. They will be responsible to ensure that test automation targets and measures are achieved. Works closely with Software Developers, Product Owner, Stakeholders, architecture and Operations teams and any other department affected by the product under test. Understand all the aspects of the business that the product under test is connected to. Implements (either through scripting or programming) Automated Test Cases based on test case definition. The incumbent will be responsible to generate, evaluate and publish automated reports. Contributes to maintain a productive and collaborative work environment.

DUTIES AND RESPONSIBILITIES:

• Responsible for testing complex features which includes
• Collect, identify and document testing requirements
• Create and maintain test specifications and test plan documents
• Design the test scenarios with complete understanding of the end to end solution and customer use cases
• Configure the environment to run the tests
• Develop automated tests based on the test specifications and test plans
• Run manual tests to reach testing completeness
• Collaborate with other teams to analyses any software defects
• Report such defects accurately including all the steps and information require to replicate the issues identified
• Continuously review and improve the tests
• Provide realistic estimates for deliverables while ensuring that projects remain on target to meet agreed deadlines
• Ensure that requirements stated in Product Design document are correct, unambiguous, and verifiable
• Co-ordinate with product owners and development teams to ensure the qualitative delivery of the systems to be developed and according to the specified requirements
• Responsible for testing both Functional and Non-Functional Requirements
• Benchmark best practices as part of quality process management and improvements
• Maintain and improve test frameworks to satisfy automation and reporting
• Interact with various stakeholders to simulate customer scenarios which help validate the product
• Work effectively in a fast-paced and constantly changing environment
• Communicate effectively with all stakeholders
• Delivers in accordance with agreed scope, acceptance criteria, time, financial and quality measures
• Reports and escalates in a timely manner during project
• Identify risk in his/her business and take responsibility for reporting risks in a timely, open and appropriate manner

JOB SPECIFICATIONS:

• Passion for QA and knack for identifying test that break code
• First or Post-Graduate Degree in Computer Science, IT, Engineering or equivalent with 4 years plus experience in similar role
• Experience in use of Selenium, Jmeter, Postman, Cucumber and other testing frameworks
• Working experience testing high throughput applications using RabbitMQ, Kafka, Redis, Memcached
• Working experience with programming languages such as Java, C++ and strong grasp of operating systems concepts
• Strong understanding of algorithms and data structures
• Ability to understand and learn complex protocols
• Understanding of database fundamentals and SQL Querying
• Familiarity scripting languages, such as Python, Perl, PHP or Bash
• Programming experience on Linux / UNIX environment
• Working Knowledge of Docker or any other containerization technology
• Prior experience in testing enterprise Back-End applications/micro services
• Excellent interpersonal, written and oral communication skills. Ability to collaborate effectively with inter-disciplinary teams and management
• Fosters an environment of teamwork and encourages innovation
• Motivated self-starter, with a high capacity for rapid learning and meticulous attention to detail
• Basic knowledge of TCP/IP fundamentals
• Knowledge of international IT and Mobile Telecom standards and protocols – Signaling System No. 7 (SS7), DIAMETER, SMPP, IMS will be considered as an asset
• Strong work ethics – with a passion towards achieving high precision and quality of work produced. Reliable time keeping and attendance.

INTERPERSONAL SKILLS:

• High level of initiative and self-motivated
• Team player
• Strong analytic skills
• Excellent attention to details
• Result oriented.
• Excellent interpersonal and communication skills (verbal & written) and fluency in English to facilitate communication with colleagues and external parties.
• Motivated, self-starter, problem solver with the ability to work independently.
• Ability to successfully work under tight project deadlines

LOCATION

• Islamabad

ROLE SUMMARY:

The “HR Executive” is responsible to optimize and bring efficiency in HR operations, functions and system management. Manage and administrator employee lifecycle to systemize & automize the HR processes. The incumbent must be a people’s person, good listener and detail oriented to keep a record of confidential data by ensuring secrecy at all levels.

DUTIES AND RESPONSIBILITIES:

• Manage and improve daily operations of the HR department
• HR processes re-engineering
• Maintain & organize HR data base as per ISO standards to ensure correct record keeping of all employees and employment related information as required
• Ensure employee profiles are maintained in soft copy and hard copy as well
• All required documents as per the checklist & company policy should be attached in each employee profile
• Learn, manage and participate in Training & development activities/programs, compensation & benefits processing, employee career developmental plans, employee onboarding and orientation process, organizational development plans and etc.
• Review and analyze organizational policies, compensation and benefits & employee progression plans
• Ensure flawless performance management system and processes
• Prepare reports of bonus calculations and process disbursement after HOD’s approval
• Maintain attendance record of all employees and automate attendance management system as per the policy and legal requirements
• Ensure error free attendance record, promote discipline and punctuality among employees
• Keep latest knowledge of national & international employment laws and policies
• Measure employee retention and turnover rates
• Keep latest Pasha/relevant salary surveys record and prepare reports for salary surveys
• Learn and develop HR procedures, implement best HR practices and optimize HR functions
• Monitor and improve CSR activities & initiatives
• Participate in organizing and executing employee engagement activities and official events
• learn and acquire knowledge of Standard Operating Procedures & departmental KPIs for better execution of the departmental duties
• Manage T&D, employee engagement, annual events budget
• Learn and follow official written and verbal smooth coordination within the department/company to eliminate communication barriers
• Prepare and get employment/services contracts signed by all eligible candidates after line manager/HOD’s approval, as per the company policy and official procedure, by ensuring its document control mechanism
• Prepare and issue letters after line manager/HOD’s approval as per the company policy and procedure
• Prepare drafts and circulate official circulars, notices and announcements on time
• Facilitate in ISO audits
• Any major or minor duty assigned by the line manager /Head of the department

JOB SPECIFICATIONS:

• Masters/ Bachelor’s degree in HR from HEC recognized university
• Must have at least 2-4 years of experience, 1-2 years of experience in IT/Telecom services industry at similar capacity
• Must have expertise on MS Office
• Must have knowledge of ERP/Workspace software’s
• Ability to work in fast paced environment
• Should have ability to work on close deadlines
• Flexible to work on cross-cultural time zones
• Excellent presentation skills

KEY PERFORMANCE INDICATORS:

• Absenteeism rate – Evaluate the engagement of employees
• Overtime Hours- evaluate employee’s workload
• Training cost – Evaluate the investment in employees
• Employee Productivity – Track effectiveness of workforce
• Average time stay – Track and improve employee stay in company
• Talent management & satisfaction – Track employee satisfaction at job role /work environment/culture

CONTACT WITH OTHERS:

• INTERNAL    :    All departments as per need
• EXTERNAL    :   Third parties (i.e. recruiter, insurance companies, EOBI & Social Security institutes, PASHA)

LOCATION

• Islamabad

ROLE SUMMARY:

We are looking for a graphic designer who is responsible for creating aesthetically pleasing and engaging graphics. The graphics should capture the attention of the audience and communicate the right message.

DUTIES AND RESPONSIBILITIES:

• Create layouts, edit videos and graphics for company’s social media pages and website
• Prepare rough drafts and share with content person in timely manner to present ideas
• Finalize designs after feedback of concerned person and upload final designs (mechanical file & image) on company’s official drive
• Develop illustrations, logos and other designs using graphic designing software/s
• Use appropriate color scheme and appealing yet professional layouts
• Update existing presentations, formats and official documents layouts
• Conceptualize visuals based on requirements
• Learn & Create animations as per the company’s requirement & instructions
• Ensure final graphics and layouts are visually appealing and on-brand

JOB SPECIFICATIONS:

• Bachelor’s degree in Fine Arts or related field.
• Must have overall 2-4 years of experience in graphic design for a company or agency
• Must have expertise on Photoshop, Illustrator and other graphic designing tools
• Expertise on 2D & 3D animation would be a plus
• Must have expertise on video editing
• Ability to work methodically and meet deadlines
• Prioritize tasks
• Should be exceptionally creative and innovative
• Should have a keen eye for aesthetics and details

KEY PERFORMANCE INDICATORS:

• Social Engagement metrics
• Designer response time
• Alignment with the requirements
• Rework time

CONTACT WITH OTHERS:

• INTERNAL    :    All departments/focal persons from each department of company
• EXTERNAL    :   Vendors for taking quotations, if required

LOCATION

• Islamabad

ROLE SUMMARY:

Management Trainee Officer role is a 6 months comprehensive training program that helps individual in gaining knowledge and experience. The candidate receives training in all the aspects of the department including Marketing, coordination, employee data management, compensation & benefits & bringing innovation. The candidate will be responsible for planning social media calendars, creating social media posts, and assisting the HR Team to plan engagement activities while considering cost effectiveness, brainstorming campaigns.

DUTIES AND RESPONSIBILITIES:

• Completing the tasks and duties assigned during the course of training Period.
• Observe and learn from experienced workers to acquire knowledge of standard operating procedures for better execution of the departmental duties.
• Working in teams to achieve higher goals.
• Maintaining office culture.
• Providing quality work.
• Maintaining professional relation with the customers.
• Coordinating with each other so that there are no communication barriers.
• Establish and maintain good relations with the internal and external stakeholders and vendors.
• To prepare a written summary/report about the training he/she had gone through in that specific department or area

KEY PERFORMANCE INDICATORS:

• Sales Lead Generation
• Tele-sales
• Analytical Skills
• Up –selling
• Key customer Management
• Relationship Building

CONTACT WITH OTHERS:

• INTERNAL    :   Sales team / Business development / Digital Marketing
• EXTERNAL    :   Corporate Customers / Telecoms

QUALIFICATION & EXPERIENCE:

• Educational / Academic Qualification   :   MBA, BBA, B.com
• Experience(Min. years)   :    2-3+ years in Tele-sales / Business Development

CANDIDATE SPECIFICATIONS:

The candidate should have a clear understanding of business development through tele-sales, customer’s management, up-selling, sales lead generation through calls and emails.

LOCATION

• Islamabad

ROLE SUMMARY:

Approaching potential customers through calls and emails. Sales lead generations, Up-selling, relationship building with current and prospective customers, Customer analysis, competition information.

DUTIES AND RESPONSIBILITIES:

• Monthly sales target achievement – revenue and volume generation
• Finding and maintaining a data base of customers, addresses, contact etc.
• Finding potential customers (Corporate accounts) through internet, social media and valuable sources.
• Generating sales from prospective and current customer(top-ups) in order to achieve daily sales target
• Maintaining a record of customer feedback and sharing it with core sales team
• Generating sales through cold calling
• Maintain a long term relationship with customer
• Emailing and calling to prospective clients using a data base to conversion and selling
• Responding to queries from prospective customers
• Use scripts to provide information about product’s features, prices etc. and present their benefits
• Deal with complaints or doubts to safeguard the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls/emails and sales and record useful information
• Maintaining a record of competition, SMS industry comparison and analysis
• Coordination with telecom operator’s team in order for smooth campaign execution
• Coordination with sales team to handover them the sales lead in order to close the complete sales loop.
• Coordination with digital marketing department for sales lead generation.

KEY PERFORMANCE INDICATORS:

• Sales Lead Generation
• Tele-sales
• Analytical Skills
• Up –selling
• Key customer Management
• Relationship Building

CONTACT WITH OTHERS:

• INTERNAL    :   Sales team / Business development / Digital Marketing
• EXTERNAL    :   Corporate Customers / Telecoms

QUALIFICATION & EXPERIENCE:

• Educational / Academic Qualification   :   MBA, BBA, B.com
• Experience(Min. years)   :    2-3+ years in Tele-sales / Business Development

CANDIDATE SPECIFICATIONS:

The candidate should have a clear understanding of business development through tele-sales, customer’s management, up-selling, sales lead generation through calls and emails.

LOCATION

• Islamabad

DUTIES AND RESPONSIBILITIES:

• Monitoring of all IT equipment Local and Offshore.
• Renew IT registrations proactively. (PTA, PSEB, CVAS, IP Whitelisting etc.)
• Installation / configuration of computer hardware, operating systems and applications.
• Monitoring daily IT operations, including server hardware, software and operating systems.
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults. Replacing parts as required
• Ensure all the CCTV surveillance security cameras and its network, recordings are up and in running condition.
• Fully support, configure, maintain and upgrade local and production servers on remote locations.
• Monitor network performance (availability, utilization, throughput, and latency) and test for weaknesses.
• Set up user accounts, permissions and passwords
• Resolve problems reported by end user
• Responsible for Domain, Wi‐Fi, and Storage Network.
• Performs staff training in the operation of computer hardware and software.
• Perform disaster recovery operations and data backups when required.
• Maintains an awareness of the developments and innovations in technology.
• Effectively use and manage E‐ learning tools and incorporate them in IT.
• Determine and troubleshoot technology services for users.
• Responsible for Firewall, Routers and Switches configuration/maintenance.
• Coordinate and collaborate with Line Manager for technical issues/solutions.

REQUIRED SKILLS:

• Must have hands-on experience on Active Directory
• Must have worked on ROAMING Profiles
• Should have worked in a high availability environment
• Should be familiar with securing a network
• CCNA, CCNP, MCSE, MCITP or MCSA certified.
• Minimum 3 years’ experience as a System / Network Administrator
• Experience in Windows Server 2012/<2016>
• Anti-virus installation, clean up and protective measures
• Ability to learn new tools as required
• 3+ years’ recent experience in Networking.
• 3+ years’ experience with Windows Server operating systems & technologies
• Working experience of setting and implementation of Data Center and its Operation
• Advanced knowledge of Windows Server (2012/2016/2019) /desktop Operating Systems (Windows 10),
• Managing deployments/rollouts
• A solid understanding of LAN/WAN networking
• Active Directory/LDAP user and group administration
• Ability to troubleshoot network issues including backbone infrastructure issues
• Strong communication and documentation skills
• Positive, self-motivated individual who can complete tasks independently

KEY PERFORMANCE INDICATORS:

• Customer Support
• Data backups
• Trouble shooting
• Diagnosing
• Familiar with System
• Analytical Skills

CONTACT WITH OTHERS:

• INTERNAL    :   All Departments of the company
• EXTERNAL    :   PTA, Vendors, Other Governing Bodies

QUALIFICATION & EXPERIENCE:

• Educational / Academic Qualification   :   BCS, BSCS, BSIT, BSCE, MCS, MSCS, MSIT.
• Experience(Min. years)   :    Up to 6 Years

LOCATION

• Islamabad

ROLE SUMMARY:

We are looking to setup a team that will be our connection to the business world using telephone or any social media too. The purpose of this team will be two folds – to promote ourselves in the newer medias intelligently and keep our message alive and to connect to our customers to support the sales team and to get information from time to time. This job relates to the individual that will setup the team, train them and will lead them. Due to the dual nature of work, this work stream will have a mix of sales and awareness KPIs. Management of company presence on tools like Facebook, twitter, LinkedIn, Instagram etc. and being able to generate attractive content to keep us active in this social space.

DUTIES AND RESPONSIBILITIES: :

• Setup digital marketing department and lead it effectively
• Setup a mechanism where the team interacts with new/existing customers to increase sales (phone)
• Forwarding sales lead generated through social media to respective sales agent
• Design digital media campaigns that align with business goals
• Coordinate the creation of digital content (e.g. website, blogs, press releases, and social media pages) with other teams
• Establish the brand's web presence to boost brand awareness
• Liaise with Sales and Product development teams to ensure brand consistency
• Maintain and manage all our social media channels
• Regularly track and get insights into competitor’s strategies
• Stay up-to-date with digital media technologies and latest trends

KEY PERFORMANCE INDICATORS:

• Sales target delivery
• Digital content creation
• Boosting brand awareness
• Content qualification and presentation
• Telesales team management

CONTACT WITH OTHERS:

• INTERNAL    :   Tele-sales team / Field-sales team / Technical team
• EXTERNAL    :   Corporate Customers / Telecoms

QUALIFICATION & EXPERIENCE:

• Educational / Academic Qualification   :   MBA or equivalent
• Experience(Min. years)   :    3-4+ years in Digital Media Marketing

CANDIDATE SPECIFICATIONS:

Suited for someone with an open and friendly personality – who likes to talk and engage people. Should know the basic stuff related to telemarketing and is able to transfer the knowledge to the team. The candidate should have a clear understanding of digital marketing, lead generation through social channels, managing telesales department.

LOCATION

• Islamabad

ROLE SUMMARY:

The Digital Marketing intern is responsible for planning social media calendars, creating social media posts, and assisting the HR Team to plan engagement activities while considering cost effectiveness, brainstorming campaigns.

DUTIES AND RESPONSIBILITIES: :

• Manage the social media calendar
• Brainstorm campaign ideas
• Design post for various social media platforms such as Facebook, Instagram, and LinkedIn
• Analyze analytics to gauge the success of campaigns

REQUIREMENTS:

• Excellent knowledge of social media platforms
• Knowledge of tools
• Creative mindset
• Ability to multitask
• Ability to work in a team
• Prior experience with marketing or social media would be a plus

QUALIFICATION & EXPERIENCE:

• Educational / Academic Qualification   :   Bachelors
• Experience(Min. years)   :    Fresh

LOCATION

• Islamabad

ROLE SUMMARY:

Are you the type of person that enjoys collecting & analyzing data, discovering patterns and formulating business insights within data? Do you have an insatiable appetite for measuring outcomes and understanding how things work? At Zeta Technologies you will have access to volumes of data with ample opportunity for data discovery, analysis, and optimization. As a Data Analyst, you will be responsible for guiding Sales and Marketing teams for apposite data gathering of retail industry and then driving data-based decisions on it. You will help define and execute data strategy for Zeta Technologies.

In this role, you will work with data to provide recommendations to senior management and discover the story behind the data to help the company excel. You will gain a deep understanding of our data in order to identify issues, trends, and opportunities using Data Analytics tools that will help to uncover growth opportunities.

DUTIES AND RESPONSIBILITIES:

• Conduct market research, identify opportunities, and develop solutions to enhance the quality and performance of our data assets
• Ensures quality and reliability of data obtained from sources and offline data sources (ensuring that data contains required information for analytics and modeling)
• Perform rigorous analysis and correlation on data assets for actionable items and business direction
• Use product analytics to understand how our customers use our platform, and help guide decisions on future improvements and optimizations we can make
• Perform competitive research to identify product gaps as well as prioritize new innovation to differentiate the product
• Build customized interactive reports and dashboards for management review and to address strategic business queries
• Orchestrate the delivery of new workflows and improvements by partnering with engineering, design, marketing, sales teams
• Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
• Identify, analyze, and interpret trends or patterns in complex data sets to devise meaningful conclusions
• Function independently with little to no supervision, proactively taking ownership of key analytical projects
• Ensure compliance with data privacy laws

SPECIFICATIONS:

• 3-5 years of experience in the fields of market research, data manipulation, data integration, statistical analysis, data sampling & visualization
• Minimum Bachelor Degree in Business, Mathematics or Statistics with outstanding analytical expertise
• Data management specifically to retail insights will be a value addition
• Proficiency in Microsoft Office especially advanced Excel expertise is a must
• Certifications in Data Analytics, Big Data (good to have)
• Strong SQL / Unix / Linux / Shell Scripting Skills
• Experience with non-relational & relational databases
• Business Analytics ETL (Extract, Transform & Load) & Reporting experience
• Experience with Data Analysis in Power BI / Python / R utilities
• Experience of Cloud platforms such as AWS, Azure or GCP

LOCATION

• Islamabad

Zeta Technologies is looking for an Accounts Officer for one of its client located in EMAAR, Islamabad for its retail grocery store

DESCRIPTION OF ROLE:
The incumbent would be responsible for the overall record to report function on our client. Verification of posting & establishing internal check on the financial affairs of the company.

JOB DESCRIPTION:

• Timely recording and posting of all financial transactions e.g., accounts receivable, accounts payable, Cash expenses, payroll, closing entries, write-offs, etc.
• Maintenance of proper books of accounts as well as preparation of all types of vouchers
• Scrutiny of vendor invoices and process vendor payments in accordance with payment terms
• Perform daily Stock receiving
• Maintain daily sales report and deposit cash into the bank
• Petty cash management
• Perform physical stock count periodically and reconcile with inventory as per system as well as identify the reason for the discrepancy
• Liaison with banks, handling all banking matters and prepare bank reconciliation statements
• Ledgers reconciliation
• Proper knowledge of income tax and sales tax laws
• Preparation of necessary details for filing of Income Tax / Advance tax / Withholding tax / Sales tax returns/statements
• Ensure timely payment of monthly Sales tax and income tax withheld liability
• Organize sales tax invoices, Input tax & Output tax ledger reconciliation with Sales Tax Return
• Liaison with external auditors during the course of conducting an annual audit of financial statements
• HR-related matters [Preparation of employees files, process monthly payroll and leaves record, etc.]
• Prepare fixed assets register and ensure that all company assets are properly tagged
• Further duties may be assigned when required

REQUIREMENTS:

• Should have B.com degree
• Should be fresh graduate/Experienced
• Should be local of Rawalpindi
• Male only
• Working hours 10
• 6 Days a week

ROLE SUMMARY :

If you are an energetic and passionate sales resource, then we are definitely looking for you. The role is ideally suited for someone who loves to take challenges that promise to dwell upon innovation and modernization. The role also presents interesting challenges, newer problems to solve and adopt modern ways of work. Sales lead generation & data gathering is a key part which is to start from scratch to develop the market.

DUTIES AND RESPONSIBILITIES:

• Customer development, sales lead generation and revenue growth
• Follow the route to capture each market segment
• Identification of tier wise opportunity in market – tapping each tier to generate sales leads
• Relationship management and retention of customers
• Follow route to market strategy and designated route
• Drive sales through KPI’s management – build a performance driven sales culture
• Categorization of potential customer, customer segmentation and building relationships with every account
• Credit management and risk minimization keeping in view potential of respective account
• Effective utilization of sales tools for maximizing sales and achieving targets
• Engaging himself to capture on job market data / client information as a part of sales process
• Periodic market research and competition analysis
• Ensure data integrity with respect to customer and market.
• Delivery of monthly sales volume and KPI

KEY SKILLS:

• Must have on ground sales experience of twin cities market
• Must have strong market relations
• Must know how to use sales app in mobile device
• Ability to develop and manage market network
• Should have strong negotiation & communication skills
• Excellent presentation skills with the ability to establish effective relationships with the market

CONTACT WITH OTHERS:

• INTERNAL    :   Sales – Operation – Finance
• EXTERNAL    :   Customer and Market

QUALIFICATION AND EXPERIENCE:

• Educational / Academic Qualification   :   Bachelors
• Experience(Min. years)   :    2-4 years

Candidate Specification:

• Candidate should have clear understanding of sales, customer development, market development, sales automation, KPI’s delivery

LOCATION

• Islamabad