This role will involve monitoring network operations, planning and implementing network configurations, troubleshooting network issues, maintaining network security and managing a team of NOC executives with a focus on achieving target SLAs and operational goals. In this role the candidate will ensure process designing and continual improvement within the NOC including but not limited to automation of NOC tasks and reporting, implementation of enterprise-wide monitoring initiatives, and routine administration tasks, timely resolution of client issues and adherence to SLAs.
